INFORMATION TECHNOLOGY SUPERVISOR

Manages information technology personnel and systems. Directs the development and maintenance of information technology programs.

This position is a first-level supervisor in the IT family of classifications.

Regularly directs or supervises the work of at least two fulltime employees at the supervisor level in the section. Coordinates assigned personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City and the community.

Assists with the implementation and evaluation of department policies, programs, projects and procedures.

Assists with implementing the department vision through section activities and leads the section to maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, and other coordinating human resources actions.

Implements the values of the organization through example and accountabilities.

Ensures that section operations conform with local, state, and federal governmental regulations and other applicable rules and requirements.

Facilitates solutions to problems facing the department. Maintains technical or professional knowledge through such means as attending seminars, reviewing professional publications, taking classes and participating in developmental activities.

Provides advice and direction to technical and professional employees on matters pertaining to systems development, quality assurance, computing and telecommunications equipment requirements and staffing.

Participates in the development and continuing refinement of the City's critical systems-related programs.

Develops the migration and integration of the City's separate systems into an enterprise-wide architecture.

Resolves customer service issues by meeting with customers, researching service problems, identifying problems and providing solutions.

Manages and directs projects by developing timelines and project parameters, reviewing and approving plans and documents, devising solutions to problems, ensuring projects are completed effectively and efficiently, reviewing and approving agreements, authorizing payments, conducting and attending meetings and meeting with associated parties.

Performs administrative duties by preparing and reviewing reports and correspondence, reviewing and developing policies and procedures, providing advice, researching and analyzing information.

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 3 years of experience in information technology

As part of the online application process all applicants are required to submit their Resume and Cover Letter as ONE DOCUMENT.  Please ensure your application contains the required materials prior to submission. Applications received without a resume will be considered incomplete.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an oral board interview

You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes. Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions will result in disqualification.

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.