SYSTEMS ANALYST

Recruitment #2207-0750-001

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Introduction

The Tucson Police Department is seeking multiple Systems Analysts to serve in its Data Management Unit under the Department’s growing Analysis Division. This professional position will work to enhance the Department’s Business Intelligence, Analytics, and Data Management capabilities. Successful applicants will be able to work in several coding languages to integrate data warehouse systems & automate work process, collaborate with team members across the City of Tucson, and practice a commitment to transparency and accountability.

This position requires advanced application system support, analytical, and documentation skills to support the business needs of the Department. Systems Analysts frequently interact with stakeholders at all levels of the organization for varying tasks. The diversity of projects, functions, and supporting technologies makes for a dynamic work environment that is both challenging and rewarding.

Essential Functions

Assesses the needs of end-users by documenting current physical and logical systems and new system requirements through the use of interviews and formal structured analysis techniques.

Elicits and documents system requirements through a variety of processes including interviews, observation, workshops and formal analysis techniques.

Assesses the impact system changes and issues will have on integrated systems.

Plan for updates and software release upgrades in collaboration with other ITD resources.

Apply enhancement/upgrades to software applications. Ensures the installation of all necessary software components on servers, desktops and mobile clients in collaboration with other ITD resources.

Designs, prepares, and executes test plans.

Analyze business processes to develop clear, concise and unambiguous requirement documents.

Develops program specifications, including logical procedures to solve problems or provide more efficient computer operations, develops cost statistics, and presents recommendations to management.

Writes computer programs, designs, prepares, and executes test plans, creates backup plans, and initiates new systems or programs.

Prepares and presents training materials and instructs user personnel in the use of computer systems. Develops procedure manuals for end-users.

Create system backup and recovery plans for continuity of operations in cooperation with other IT resources

Periodically evaluates implemented systems and presents progress reports to management.

Troubleshoot and solves daily production system problems as they occur.

Occasionally directs helpers, assistants, seasonal employees, interns, volunteers or temporary employees and may temporarily act in a higher capacity.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experienced Qualifications: At least 3 years or experience in systems analysis, design programming, testing, and implementing computer-based information systems

Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, Management Information Systems, GIS, or other closely related field.

Master's degree in Computer Science, Information Technology, Management Information Systems, GIS, or other closely related field.

Strong candidates will work well in teams, possess a high-level of curiosity, and be motivated to improve public safety through data and technology.

Advanced skills in systems analysis and design with a background in programming are strongly preferred. Candidates should understand and have practice with multiple coding languages (such as SQL, Python, PowerShell, JavaScript, C++, etc…) and the ability to write scripts to automate the running of multiple commands.

Experience authoring non-routine SQL scripts is highly desirable.

Selection Plan

As part of the online application process all applicants are required to submit a Resume under the "Resume" tab. Resumes will be reviewed and scored. Please ensure your application contains the required materials prior to submission. Applications received without a resume will be considered incomplete.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions, as well as their resume.

Practical assessment - will be a review of the submitted resumes.

  • Resume Reviews will be held: The week of August 16, 2022

Applicants who pass the resume review will be invited to participate in a written exam and oral board interview.

  • Written Exam and Panel Oral Board Interview will be held: The week of August 22, 2022

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 10% of your rating for education and work experience
  • 10% of your rating for your resume review
  • 80% of your rating for your written exam and panel oral board interview

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

The highest scoring candidates placed on the Civil Service Employment List may be invited to participate in a selection interview.

  • Selection Interviews may be held and will be announced at a later date. 

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must provide a copy to the HR facilitator prior to your Oral Board interview. The DD214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the assessment process, please email Shayna.Durazo@tucsonaz.gov at least 48 hours prior to the evaluation.

The City of Tucson values the safety of our employees, our residents, our community, and our visitors.  In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.

Conclusion

You are highly encouraged to print and save this bulletin as a PDF, because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.

CONTACTS: Communications throughout this process will be sent via email exclusively to please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions will result in disqualification.

All email inquiries or document submission should be directed to the individuals listed below:

Shayna.Durazo@tucsonaz.gov
Jennifer.Urbina@tucsonaz.gov

Pre-employment Medical Testing Requirements

None

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.