Recruitment #2206-1033-001


The City of Tucson Human Resources Division (HR) is looking for exceptional HR professionals to manage our department HR satellite units. The ideal candidate will act as a liaison between employees and management to respond to concerns regarding policy, laws and regulations, conduct investigations and make recommendations for solutions on corrective actions or discipline. This role manages and conducts recruitments and employee onboarding/offboarding, assists with employee leaves and ADA issues, helps coordinate departmental payroll, and works with the City's employee labor groups. This is an HR generalist manager role and serves as an embedded business partner supporting specific City of Tucson departments.

General Description

The Human Resources Division is organized around a principle of providing HR services to client City departments through a combination of satellite teams located off-site at other department facilities.  The satellite teams are located in the following departments: Police, Fire, Public Safety Communications, Environmental & General Services, Water, Transportation, Parks & Recreation, and Housing & Community Services.  In addition, there are two HR teams located at City Hall.  One provides direct support to the Business Services and Information Technology Departments and the other provides HR support to seven smaller departments. 

These HR teams located at satellite offices combined with the City Hall  teams comprise the Shared Services Division of our our larger Human Resources Division.

Essential Functions

Exercises regular independent judgment while performing the following:  

Regularly directs or supervises the work of at least two fulltime employees. 

Coordinates assigned professional, para-professional, and administrative support personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City and the community.  

Oversees the planning, implementation, direction and management of all functions and resources of the section to achieve the strategic objectives of the department and the City in an efficient and effective manner.  

Assists with the implementation and evaluation of department policies, programs, projects and procedures.  

Assists with implementing the department vision through section activities and leads the section to maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, investigating and resolving grievances and other human resources actions.  

Analyzes organization and community needs, analyzes trends, reviews statistics and opportunities, communicates to the department leadership of impending developments.  

Develops strategic partnerships and contacts with community representatives, external agencies, and other organizations to develop a sense of relevant issues facing our community and to respond as a representative of the City.  

Implements the values of the organization through example and accountabilities.  

Ensures that section operations conform with local, state, and federal governmental regulations and other applicable rules and requirements.  

Facilitates solutions and provides guidance to problems facing the department.  

Manages the department by resolving employee relations, researching and developing policy recommendations and providing guidance and advice to employees and management.  

Performs related duties by maintaining knowledge of laws, policies and practices, and updating personnel of applicable laws and policies.

Manages the administration of the human resources functions: talent management , transfers, separations, compensation, performance evaluations, etc.  

Ensures the timely and accurate processing of  paperwork for all department personnel changes.

Provides guidance to leadership in conducting daily activities for staffing and other human resources issues.  

Manages and coordinates human resources related projects such as: recruitments, classification and compensation plans and budget preparation.

Develops human resources partnerships, communication plans for the department, and researches and coordinates staff training.

Analysis and troubleshoots the varied software programs and databases used in Human Resources.

Coordinates and assist in the upgrades and/or new acquisitions of Human Resources and Benefit related programs.

Collaborates and with Labor Unions representing City of Tucson employees.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's degree

Minimum Experience Qualifications: At least 5 years in human resources.  At least 3 of required 5 years in a Lead or Supervisory capacity in a related functional area.

"Lead" is defined as leading at least one (1) full-time FTE in a work unit.  It does not include leading projects, departments, contractors, interns, etc.

"Supervisory" is defined as having supervised at least one (1) full-time FTE.

Special Job Requirements

In lieu of education, professional level experience which includes advanced knowledge and the exercise of discretion and judgement may be considered.

Preferred Qualifications

In addition to the minimum requirements stated above, the ideal candidate will also possess any of the following certifications:

  • HR Certification from an accredited college

Selection Plan

Please note: An uploaded resume is required for this application. Failure to upload your resume will be considered an incomplete application. The uploaded resume will need to support the information selected/provided in the submitted application.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and their responses to their supplemental questions. The most qualified applicants will then be invited to participate in a virtual panel interview:

  • Virtual Panel Interviews will be held the week of July 12, 2022

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.

An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:

  • 10% for your training and experience
  • 90% for your panel interviews

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your interview.  The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email at least 48 hours prior to the evaluation.  


Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions will result in disqualification.

Pre-employment Medical Testing Requirements

**The City of Tucson values the safety of our employees, our residents, our community, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.**

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.