Parks and Recreation Department

Recruitment #2205-3311-001



The City of Tucson Parks & Recreation Department is seeking an energetic, customer service orientated


to assist customer at the front desks in various recreation centers.

General Description

This is a non-permanent position that will work on an intermittent or seasonal basis.

Individuals in this classification may not exceed 1,300 hours in a 12 month period.

Work hours can vary to include Sunday through Saturday; 6:00 am to 8:00 pm.

 This position is for front desk coverage on weeknights and weekends.


A Recreation Worker provides service to the patrons of the City Parks & Recreation facilities. This position assists with front desk tasks, provides customer service, prepares facilities for scheduled functions, collects payment for daily use and membership sales, and monitors center participants and activities.

Please note the position of Recreation Worker encompasses multiple recreational areas and job sites are located at various facilities throughout the City of Tucson. 

Essential Functions

Assures that the facility is prepared for scheduled functions/rentals and that arranged equipment is safe and appropriate

Provides service to facility users to assure their comfort and safety by assisting with requests, answering questions, or referring to regular staff

Ensures the safety of center participants by enforcing discipline and behavior policies

Supports safety programs by adhering to policies and procedures and reporting accidents and hazardous conditions immediately to a supervisor

Provides excellent customer service by greeting customers, providing information, and responding to requests

Ability to learn and use a computer, point of sale for our reservation computer system, and cash handling

Minimum Qualifications

Minimum Education Level & Type: Less than High School

Minimum Experience Qualifications: Three months of full-time employment and/or volunteer experience involving customer contact

Special Job Requirements

At least 16 years of age at time of application

All candidates must be able to obtain CPR/First Aid certification and pass a background screening upon hire.


**The City of Tucson values the safety of our employees, our residents, our community, and our visitors.  In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.**  

Preferred Qualifications

Ability to lift 25 lbs.

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will be invited to participate in Oral Board Interviews.

  • Oral Board interviews will be held: the week of May 23, 2022

The highest scoring applicants will be placed in the "Best Qualified" and "Qualified" band (grouping) and provided to the hiring department for a selection decision. An applicant's placement on the list will be based on their final score which will be calculated as:

  • 20% of your rating for Training and Experience
  • 80% of your Oral Board Interview

If you are in need of Americans with Disabilities Act-related accommodations during the testing process, please contact Sandra Fata, HR Analyst, at at least 48 hours prior to the evaluation

Communication throughout this process will be sent via email exclusively, so please ensure your browser accepts emails for and check your email account regularly.


You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.

Additionally, communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam filter.  Failure to respond or follow instructions may result in disqualification. All inquiries should be directed to the email address listed below.

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.