COM SVS/NGHBD RSCS PROJECT COORDINATOR

Grant Funded Homelessness Prevention and Emergency Shelter

Recruitment #2201-1461-001

Introduction

GRANT FUNDED HOMELESSNESS PREVENTION AND EMERGENCY SHELTER

 PROJECT COORDINATOR

The Grant Funded Homelessness Prevention and Emergency Shelter Project Coordinator will be an integral part of the City of Tucson’s Homeless Response team. This is a direct service position funded through September 30, 2022. The Project Coordinator will document eligibility and provide direct assistance for households seeking homelessness prevention and temporary emergency shelter through the City’s Housing and Community Development Department.

Qualified candidates will have prior experience providing social services in community settings, including services for individuals and families experiencing or at risk of homelessness.

General Description

Coordinates project activities, including contracts for services. Some positions manage rental properties. Provides information to neighborhood associations regarding City policies, processes, and procedures as it relates to neighborhood association organization, developing tools and methods for communicating with their members, establishing programs designed to improve neighborhood quality of life, and responding to inquiries through NOVA and other City customer intake systems.

Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Plans, organizes, implements, and assists in the coordination of project activities by monitoring funding allocations, coordinating fund distribution, developing policies, coordinating various services, attending meetings, managing and monitoring various aspects of the project, communicating with other departments and agencies, analyzing and resolving organizational and procedural problems, completing program client intake and qualification for program assistance.

Develops and coordinates contracts for services by negotiating and writing contracts, monitoring contract performance, investigating and resolving complaints, reviewing reports, approving payments requests, and maintaining files.

Develops and manages various programs by conducting site visits, providing technical assistance as needed, inputting data into the computer, writing grant applications, coordinating activities of staff, reviewing technical standards and budgets, responding to management and public requests, and managing relocation programs.

Minimum Qualifications

Minimum Education Level & Type: Associate's Degree

Minimum Experience Qualifications: At least 2 years of experience in community services, public contracts or property management

Special Job Requirements


Exceptional customer service and documentation skills

Knowledge of Housing First philosophy and familiarity with community resources

Excellent organizational skills to support case load of persons in high needs situation

Excellent written and verbal communication skills

Preferred Qualifications


At least one year prior experience providing social services for people experiencing or at risk of experiencing homelessness.

Prior experience related to HUD Continuum of Care

Direct Federal program administration experience related to housing and homelessness

At least one year prior experience using the Homeless Management Information System or similar client-centric software solutions

Proficiency with Microsoft Office products

Candidate has lived experience with homelessness (you personally experienced homelessness or resided in a subsidized housing program)

Bilingual English/Spanish preferred

Selection Plan


IMPORTANT INFORMATION REGARDING RESUME's and COVER LETTERS WHICH ARE A SCORED PORTION OF THIS RECRUITMENT:

As part of the online application process all applicants are required to submit a resume under the "Resume" tab along with a Cover Letter. The system will allow you to upload one document so you will want to scan both your cover letter and resume' into one document for uploading purposes. Resume's and Cover Letters may also be sent via email to denise.kendle@tucsonaz.gov  Please ensure your application contains the required resume and cover letter prior to submission, or email both to the email address above prior to submission. Applications received without a resume and cover letter will be considered incomplete and it will affect your ability to move forward in the recruitment process.

WRITTEN ASSESSMENT INSTRUCTIONS:


Please attach a brief cover letter to your application. The cover letter may not exceed two pages and must describe the reasons you are interested in the position, how it aligns with your longer-term career goals, and a brief description of your prior work experience.



Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions, as well as their resume and cover letter. 


The highest scoring applicants will be invited to participate in a Virtual Oral Board.

 

**It is important to note that the City of Tucson uses Microsoft Teams for its virtual oral boards. Please ensure that you have access to this software application, if you are not able to participate in the virtual format, please contact the H.R. Technician listed below for other options once you have been invited to participate in the virtual oral board.**

Subject Matter Expert review and scoring of submitted cover letter and resume will occur on February 3rd and 4th, 2022

Virtual Oral board interviews will be held on February 14, 2022

Hiring interviews may be conducted.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:     

10% of your rating for education work experience and supplemental question responses

15% of your written assessment score (scoring of submitted cover letter and resume)

75% of your virtual oral board interview

This recruitment will establish a civil service list that will be utilized to fill vacancies in the Housing & Community Development Department within the next 6 months. 

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process.  The DD 214 must be a copy that indicates characterization of service. If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Neil Nickol by email at Neil.Nickol@tucsonaz.gov or by phone at (520) 837-6947 at least 48 hours prior to the evaluation.


Conclusion

You are highly encouraged to print this bulletin because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.

Additionally, communication during this process will be sent via email, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

 

**The City of Tucson values the safety of our employees, our residents, our community, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.**

Pre-employment Medical Testing Requirements

None

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.