MANAGEMENT ASSISTANT

The Tucson Public Safety Communication Department is seeking a dependable and highly experienced professional to serve as a Management Assistant. This professional will be responsible for organizing and directing daily operations of the Department by performing administrative duties, overseeing and coordinating programs, projects and administrative-level personnel.  This professional will assist with implementing the department vision through Director's Office activities and communication as well as the communication and coordination of daily activities with all the Department’s Office staff. This position interacts with all levels of the agency, both commissioned and professional staff, as well as other city departments, elected official offices, and non-profit organizations. This position reports directly to the Department Director.

The Department is dedicated to ensuring team members are from backgrounds as diverse as the city we serve, including race, ethnicity, gender identity, and sexual orientation. The Department is committed to engage in cultural awareness, fighting implicit bias, and ensuring equity. 

The candidates selected for hire from the Employment List may be subject to the following:  An extensive background investigation, including local, state and national criminal fingerprint checks, personal and professional references, medical pre-employment testing.

 **The City of Tucson values the safety of our employees, our residents, our community, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.**

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Prepares and monitors budgets by discussing current needs, reviewing and identifying budget cuts, researching and answering questions regarding changes, tracking expenditures, establishing and monitoring cost accounting systems, procuring supplies and equipment, monitoring and preparing projected expenditures and revisions, monitoring purchase requisitions and orders, and preparing required documentation and reports.

Coordinates and monitors contracts by identifying the format for advertising, overseeing request creation, monitoring the selection process, authorizing final requests for contract awards and amendments, authorizing payment, overseeing monthly invoicing and final close out of contract and ensuring contractor performance.

Administers grants by preparing and submitting financial reports, assisting program personnel, developing grant requests and ensuring grant agreement compliance.

Performs administrative tasks by analyzing and revising systems operations and procedures, coordinating departmental activities, participating in the development of policies, evaluating requests for materials and equipment, and overseeing inventory controls, developing and preparing reports and recommendations, researching and preparing drafts of various documents, maintaining spreadsheets and databases, organizing travel and responding to inquiries.

Provides information to the public by preparing and providing written materials, conducting seminars and training classes, answering questions, attending public meetings and monitoring activities of committees and commissions.

Performs related duties such as: obtaining property owners lists and assessed values, coordinating election boards, maintaining network hardware and software, monitoring security, overseeing building and facility management, serving as the division safety representative, monitoring legal advertisements, coordinating telecommunications needs, and ensuring timely reporting to government agencies.

Assists with personnel actions including employee hiring processes, training sessions, identifying, researching, and analyzing employee issues, documenting findings and actions and suggesting resolutions.

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 2 years budgeting, finance, human resources, and/or supervisory experience

“Supervisory” is defined as having supervised at least 1 full-time FTE

As part of the online application process all applicants are required to submit a resume by uploading it under the "Resume" tab or emailing it to PSCD_HR@tucsonaz.gov. Resumes will be reviewed and scored. Please ensure your application contains the required resume prior to submission. Deadline to upload or email a resume is Janurary 30, 2022 at 11:59pm.  Applications received without a resume by the deadline will be considered incomplete.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in a Practical Exam and Oral Board interview which will be held either Virtual (Microsoft Teams) or in-person.

• Practical Exam and Oral Board Interviews will be held the week of February 14, 2022.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

• 10% of your rating for education and work experience
• 20% of your rating for practical exam
• 70% of your oral board interview

Hiring interviews may be conducted.   

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to Brianna.Aguilar@tucsonaz.gov.  The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Brianna Aguilar 520-837-3776 at least 48 hours prior to the evaluation.

You are highly encouraged to print this bulletin because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.

Additionally, communication during this process will be sent via email, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.