POLICE RECORDS SPECIALIST

Recruitment #2110-0111-001

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Introduction


The Tucson Police Department has an exciting career opportunity for candidates who have a passion for public service working for a large law enforcement agency. If you are a positive, self-motivated, results-driven, goal-oriented and collaborative individual with a strong desire to learn and serve the community in a public-safety environment, then we have the opportunity for you! 

Individuals in the Police Records Specialist role will work on several projects simultaneously, while prioritizing assignments quickly yet remaining flexible to changing priorities. A career in police records requires that individuals uphold the highest standards of ethics and integrity, while striving for excellence in providing exceptional customer service to members of the Tucson Community and the Tucson Police Department.

Under direct supervision, incumbents in this position are responsible for the maintenance, tracking, verification, research and analysis of records and reports utilizing multiple databases. This position is also accountable for ensuring compliance with pertinent laws, rules, regulations, and administrative policy when responding, processing, and fulfilling various requests for information from the public and departmental staff. Change is constant, and the pace is fast. Incumbents must be open to novel experiences and a willingness for cultivation and development. It is critical that candidates be aware and consider the following job elements before submitting application:

  • Incumbents will be required to work rotating shifts, weekends and holidays. Overtime will be required as necessary.
  • The training process is extensive; incumbents will spend 90 days reviewing written procedures along with a required successful completion of on-the-job training. The probation period is 18 months.
  • Work is fast-paced and often stressful. It requires the ability to adjust quickly to changing job assignments and the ability to safeguard confidential information.
  • Incumbents will often be exposed to highly sensitive and graphic content to include written documentation, photos, videos, audio, and other evidence collected as part of investigative reports. Incumbents of this position must be adept to completing tasks effectively and efficiently in the course of fulfilling their essential functions.

  

 

 

The City of Tucson and the Tucson Police Department offer a wide range of generous benefits for employees. Some of those benefits include:  

City-Wide Benefits

  • Medical: Choice between a high deductible plan (HSA or HRA), or Network plan.
  • Dental: Choice between a national dental PPO and a local dental HMO.
  • Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK.
  • Life: City-paid coverage for you & dependents, plus option to buy more.
  • Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability.
  • Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned.
  • Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars.
  • Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, more.  

Tucson Police Department Benefits

Second Language Pay: Receive $30.00 per pay period for second language pay.  

Your Security and Future

  • Pension: Generous pension plans that help civilian employees retire more comfortably.
  • Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan.
  • Training & Tuition Assistance: Pursue your dream through internal training or financial help toward a degree.
  • Back-Up Care: Care for your loved ones when your regular care is unavailable.  

 Your Peace of Mind

  • Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical and USERRA.
  • Paid Time Away: New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays).
  • Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll-deducted charitable giving.

 

Apply Now! 

 

Tucson has been continuously inhabited for over 12,000 years and celebrates a unique diversity of cultures, architecture, and peoples.  One of the oldest towns in the United States, Tucson officially became part of the United States with the Gadsden Purchase of 1854 and served as the capital of the Arizona Territory from 1867 to 1877.  Now the 33rd largest city in the nation, Tucson maintains a strong connection to our cultural heritage as we look towards the future.

Surrounded by five mountain ranges, Tucson’s 220-plus square miles boast the natural beauty of the Sonoran Desert and an unsurpassed climate of more than 350 sunny days a year – yet is just a short drive from the cool sub-alpine meadows on Mount Lemmon. Tucson is home to world-class outdoor recreation, a vibrant, growing city center, renowned museums, and the University of Arizona. 

Established in 1871, the Tucson Police Department is dedicated to providing professional service to, and in partnership with, nearly one million Tucson metropolitan area community members.  The Tucson Police Department enjoys a close collaborative relationship with our community and proudly incorporates community members on review boards, steering committees, and our basic and advanced training academies. 

The Department is dedicated to ensuring team members are from backgrounds as diverse as the city we serve, including race, ethnicity, gender identity, and sexual orientation. The Department is committed to engage in cultural awareness, fighting implicit bias, and ensuring equity. 

The Tucson Police Department was honored to be selected by the Department of Justice as one of fifteen model agencies of the Advancing 21st Century Policing initiative, a recognition of our commitment to the modernization of law enforcement practices.      

The Tucson Police Department was selected by The Military Times as a top agency in their "Best for Vets" 2017 Law Enforcement Jobs Review. Military times evaluated law enforcement agencies on factors including their efforts to recruit Veterans, Veteran preference points during hiring, total numbers of Veterans in the department, the generosity of pay and benefits provided to deployed Reservists, among other factors. The Tucson Police Department, along with only six other agencies, was recognized as a "Top Finisher" among the 20 departments profiled by Military Times.

 

General Description

Processes and maintains criminal records information including civil case subpoenas. Receives, processes and distributes information to various agencies, organizations and the public. Provides information to various personnel within the department to enable them to complete their assignments.

Essential Functions

Responds to requests from the public and law enforcement/criminal justice community by determining the requestor's right to information, accessing one or more databases, interpreting responses, pulling files, determining the status of the case, redacting information, processing information, copying files, collecting fees and logging requests, processing information in accordance with laws, within time constraints, and ensuring correct processing to avoid civil and criminal liability to the department and City.

Maintains information on local wanted/missing persons and property in local, state and federal databases through entry, cancellation, modification, deletion, verification and confirmation of information, acquiring biennial national certification, meeting time constraints, and ensuring complete and accurate processing to satisfy biennial audit requirements from the Department of Public Safety and Federal Bureau of Investigation.

Processes paperwork completed by police officers and detectives by reviewing for correct classification as established by federal guidelines, copying and distributing to internal investigative units, prosecuting agencies, and other agencies, determining case status according to local, state and federal guidelines for disposal of property and evidence, and distributing U.S. mail and all interdepartmental communications within the department.

Indexes information from police reports into an automated system by ensuring completeness and accuracy of the information, comparing new entries with existing records, conducting research as necessary and consolidating files.

Performs related duties by processing subpoenas, testifying in court, performing quality control on collision reports to ensure compliance with guidelines, and assisting in the training and cross-training of personnel, orienting new employees, police officers and citizens, and providing guidance to other employees.


Minimum Qualifications

Minimum Education Level & Type: High School Diploma or G.E.D.

Minimum Experience Qualifications: At least 1 year record keeping, handling confidential records, and providing customer service

Special Job Requirements

Ability to type 35 net words per minute (WPMN).

Terminal Operator Certification (TOC) within six (6) months of hire.


Preferred Qualifications


Pre-Screen Questionnaire Instructions

None at this time.

This position is currently open continuous, until further notice  

Selection Plan

Applicants who successfully complete an employment application and meet minimum qualifications will receive information for the written exam.

Written exam will be conducted in-person - date will be emailed to applicants that meet minimum qualifications.

Applicants who pass the written examination will be invited to complete a typing test. Applicants will receive an email with further instructions on how to complete this requirement.

Applicants who successfully pass the written exam and the typing test, will be invited to the in-person oral board interviews.

Oral board interviews will be conducted via Teams or In-Person - date will be emailed to applicants that pass the written exam and typing test.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List that will be used to fill vacancies occurring within the next six (6) months. An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:

  • 50% of your written examination
  • 45% of your oral board interview
  • 5% of your rating for education and work experience

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to Demetria.Lopez@tucsonaz.gov. The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act- related accommodation during the testing process, please call Demetria Lopez at 520-837-7755 or email Demetria.Lopez@tucsonaz.gov at least 48 hours prior to the evaluation.

Candidates placed on the Employment List must successfully pass the following:

  • An extensive background investigation, including local, state and national criminal and fingerprint checks
  • Motor Vehicle history check

**The City of Tucson values the safety of our employees, our residents, our community, and our visitors.  In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.**

Conclusion

You are highly encouraged to print and save this bulletin as a PDF, because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.

Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions will result in disqualification.   

All email inquiries should be directed to the individuals listed below:      

Demetria Z. Lopez, 520.837.7755 or email: Demetria.Lopez@tucsonaz.gov

Jennifer Urbina, 520.837.7762 or email: Jennifer.Urbina@tucsonaz.gov

Chalis Ruiz, 520.837.4176 or email: Chalis.Ruiz@tucsonaz.gov

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.