OFFICE ASSISTANT

PAWN UNIT

Recruitment #2109-0022-001

Introduction

The Tucson Police Department is seeking a customer service oriented, self-motivated, and dependable individual to serve as an Office Assistant with the Pawn Unit in the Neighborhood Crimes section.

The ideal candidate will be proficient with Excel and Microsoft Word and possess strong communication skills to communicate effectively with other city departments and the public.

The City of Tucson and the Tucson Police Department offer a wide range of generous benefits for employees. Some of those benefits include:

City-Wide Benefits

Medical: Choice between a high deductible plan (HSA or HRA), or Network plan.

Dental: Choice between a national dental PPO and a local dental HMO.

Vision: Coverage for annual eye exam and glasses or contacts, plus LASIK.

Life: City-paid coverage for you & dependents, plus option to buy more.

Long-Term Disability: Income replacement of up to 60% of your base salary in the event of a qualifying disability.

Employee Assistance Program: Enhance your wellbeing when life doesn’t go as planned.

Flexible Spending: Pay for qualified health and dependent care expenses using pretax dollars.

Colonial Voluntary Benefits: Financial help in the event of cancer, hospitalization, accident, more.

 

Tucson Police Department Benefits:

Second Language Pay: Receive $30.00 per pay period for second language pay.

 

Your Security and Future:

Pension: Generous pension plans that help civilian employees retire more comfortably.

Deferred Compensation: Save more toward a comfortable retirement with a 457(b) plan.

Training & Tuition Assistance: Pursue your dream through internal training or financial help toward a degree.

Back-Up Care: Care for your loved ones when your regular care is unavailable.

 

Your Peace of Mind:

Paid Parental Leave: Six (6) weeks paid leave when you welcome a child, plus other generous leave policies for FML, Medical and USERRA.

Paid Time Away: New hires enjoy 37 days of paid time off in the first year, with time increasing steadily thereafter (In year one: 13 accrued days of vacation, 13 accrued days of sick leave, and 11 paid holidays).

Social Connectedness: Forge connections with the community we serve through paid volunteerism and payroll-deducted charitable giving.

Apply Now! 

 

Tucson has been continuously inhabited for over 12,000 years and celebrates a unique diversity of cultures, architecture, and peoples.  One of the oldest towns in the United States, Tucson officially became part of the United States with the Gadsden Purchase of 1854 and served as the capital of the Arizona Territory from 1867 to 1877.  Now the 33rd largest city in the nation, Tucson maintains a strong connection to our cultural heritage as we look towards the future.

Surrounded by five mountain ranges, Tucson’s 220-plus square miles boast the natural beauty of the Sonoran Desert and an unsurpassed climate of more than 350 sunny days a year – yet is just a short drive from the cool sub-alpine meadows on Mount Lemmon.  Tucson is home to world-class outdoor recreation, a vibrant, growing city center, renowned museums, and the University of Arizona. 

Established in 1871, the Tucson Police Department is dedicated to providing professional service to, and in partnership with, nearly one million Tucson metropolitan area community members.  The Tucson Police Department enjoys a close collaborative relationship with our community and proudly incorporates community members on review boards, steering committees, and our basic and advanced training academies. 

The Department is dedicated to ensuring team members are from backgrounds as diverse as the city we serve, including race, ethnicity, gender identity, and sexual orientation. The Department is committed to engage in cultural awareness, fighting implicit bias, and ensuring equity. 

The Tucson Police Department was honored to be selected by the Department of Justice as one of fifteen model agencies of the Advancing 21st Century Policing initiative, a recognition of our commitment to the modernization of law enforcement practices.

The Tucson Police Department was selected by The Military Times as a top agency in their "Best for Vets" 2017 Law Enforcement Jobs Review. Military times evaluated law enforcement agencies on factors including their efforts to recruit Veterans, Veteran preference points during hiring, total numbers of Veterans in the department, the generosity of pay and benefits provided to deployed Reservists, among other factors.

The Tucson Police Department, along with only six other agencies, was recognized as a "Top Finisher" among the 20 departments profiled by Military Times.

General Description

Provides clerical support, greets visitors, answers telephones and directs calls to appropriate persons, and maintains accurate files, and records. Enters and verifies data.

Essential Functions

Provides clerical support by maintaining calendars, processing and distributing documents, materials, supplies, mail, and related paperwork, data entry and verification of computer records, creating and reviewing documents, modifying, scheduling, and maintaining records.

Reviews, sorts, and prioritizes files by sorting, stocking file folders and picking up files, assigning numbers to files, and assisting with record requests.

Answers questions on telephone and in person, prepares minutes, makes travel arrangements, coordinates events, maintains office machines, and provides back up support as needed.

Copies materials and microfilms documents.

Minimum Qualifications

Minimum Education Level & Type: High School Diploma or G.E.D.

Minimum Experience Qualifications: No experience 

Preferred Qualifications

  • Excellent communication skills

Pre-Screen Questionnaire Instructions

The Preliminary Applicant Questionnaire is a fillable web form and can be found as a link below and in the supplemental questions when you apply. You must complete your application with the City of Tucson AND submit a completed Preliminary Applicant Questionnaire by the deadline to be considered for this job opening (both are required).

Preliminary Applicant Questionnaire link:  https://www.tucsonaz.gov/apps/recruiting_office_assistant/

The deadline to submit the application and the Preliminary Applicant Questionnaire is Monday, September 20, 2021 at 5:00 PM.  

Completed Preliminary Applicant Questionnaires can only be submitted online. No other form of delivery will be accepted. You will need to type your responses into this web form document and submit into the system when prompted to do so in the supplemental question portion of the application. Please ensure you complete all the questions in the Preliminary Applicant Questionnaire. You may start and save, to complete and submit at a later time. If you utilize this save and close feature, a link will be emailed to you so you can return to where you left off. Do not return to the original link to complete the questionnaire. Doing so will require you to start over.  

Please fully disclose all relevant information on the Preliminary Applicant Questionnaire. Discrepancies and omissions will be uncovered during an exhaustive background investigation, it is in your best interest to be truthful. One of the fundamental requirements of working in law enforcement is the ability of an individual to adhere to and demonstrate the highest legal and ethical standards. Unfortunately, it is our experience that a number of applicants will fail due to material omissions or untruthfulness. If you are untruthful, dishonest, knowingly omit, falsify, conceal, or obscure required information during any part of the application and hiring process, you will be PERMANENTLY DISQUALIFIED from ever being employed by the Tucson Police Department in ANY capacity.

Selection Plan

As part of the online application process all applicants are required to submit a resume under the "Resume" tab or email to Demetria.Lopez@tucsonaz.gov prior to the close date of the job posting.  Please ensure your application contains the required resume prior to submission. Please limit your application to two pages. Applications received without a resume will be considered incomplete and will not receive further consideration.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest 10 scoring applicants will then be invited to participate in an Virtual Oral Board Interview.

  • Virtual Oral Board Interviews will be held: October 13, 2021 and October 14, 2021  

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 5% of your rating for education and work experience
  • 15% of your resume scoring 
  • 80% of your oral board interview   

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must either upload your documentation as part of the application process or email it to Demetria.Lopez@tucsonaz.gov. The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Demetria Lopez at (520) 837-7788 at least 48 hours prior to the evaluation.

The civil service list will be utilized to fill vacancies occurring within the next 6 months. Candidates placed on the Employment List must successfully pass the following:

  • An extensive background investigation, including local, state and national criminal and fingerprint checks
  • Motor Vehicle History
  • Pre-employment medical testing 

**The City of Tucson values the safety of our employees, our residents, our community, and our visitors.  In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the City of Tucson.**

Conclusion

You are highly encouraged to print and save this bulletin as a PDF, because it contains important testing dates and information that you will need to refer to later, as it will not be available after the closing date.

CONTACTS: Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly. Failure to respond or follow instructions will result in disqualification.   

All email inquiries should be directed to the individuals listed below:      

Demetria Z. Lopez, 520.837.7755 or email: Demetria.Lopez@tucsonaz.gov

Jennifer Urbina, 520.837.7762 or email: Jennifer.Urbina@tucsonaz.gov

Chalis Ruiz, 520.837.4176 or email: Chalis.Ruiz@tucsonaz.gov

 

Pre-employment Medical Testing Requirements

Non-NIDA Drug Test

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.