WATER CONTROL SYSTEMS MANAGER

Tucson Water is the second largest water utility in Arizona, serving over 730,000 customers over a 390 square mile service area. Tucson Water is recognized internationally as a leader in water conservation, sustainability, and service. Our employees are proud stewards our community’s most precious natural resource, working to embody the utility’s motto of “Pride In Service.”

The Water Quality & Operations Division of Tucson Water is seeking a dependable and innovative professional to manage a team of engineers and the design, construction, and maintenance of the Water department’s Supervisory Control and Data Acquisition System (SCADA).

Manages and monitors design, construction, and maintenance activities of the Water Department’s computer-based water control system

• Coordinates assigned supervisory personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City, and the community
• Oversees the planning, implementation, direction, and management of all functions and resources of the section to achieve the strategic objectives of the department and the City in an efficient and effective manner
• Plans, directs, coordinates, and monitors activities related to the operation, maintenance, software development, design, and construction of the computer-based water control and electrical system
• Evaluates program performance and identifies and resolves electrical and control system implementation and operating problems
• Directs corrective actions to improve water control system effectiveness to meet the objectives of the department’s operations strategy
• Develops and improves the operating plan and control strategies to maximize the cost effectiveness, redundancy, and reliability of the SCADA system
• Supervises the acquisition, analysis, and maintenance of water control system data
• Prepares statistical and other reports for management review
• Prepares, reviews, and approves all control system related plans, specifications, and contract documents for conformance to standards
• Monitors construction and installation activities related to control systems and the work of consultants and outside contractors
• Coordinates water control system planning, projects, and activities with other divisions, departments, and outside agencies
• Develops and administers the section budget with staff assistance
• Monitors and performs water control system risk assessments regularly
• Monitors and maintains SCADA systems from cyber security breaches and implements mitigation measures to prevent such security breaches
• Ensures that section operations conform with local, state, and federal governmental regulations and other applicable rules and requirements
• Maintains technical or professional knowledge through such means as attending seminars, reviewing professional publications, taking classes, and participating in developmental activities
• Plans, directs, coordinates, and monitors activities related to the operation, maintenance, software development, design, and construction of the computer-based water control system
• Ensures code compliance by reviewing electrical plans, conducting research, preparing commentary, and consulting with engineers, electricians, inspectors, and supervisory staff
• Ensures electrical plans and active facilities are compliant with National Electrical Code and applicable ordinances
• Acts as a liaison between City agencies, consultants, contractors, and the public
• Maintains technical and professional knowledge through such means as attending seminars, reviewing professional publications, and participating in professional organizations
• Assists with implementing the department’s vision through division activities and leads the section for maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, investigating, and resolving grievances and other human resources actions
• Champions the values of the organization through example and accountabilities

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 5 years of experience in the design, implementation, maintenance, and management of computer-based control systems, of which at least 3 years has been in a lead or supervisory role in a related functional area

"Lead" is defined as leading at least one (1) full-time FTE in a work unit. It does not include leading projects, departments, contractors, interns, etc.

"Supervisory" is defined as having supervised at least one (1) full-time FTE.

An equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of this position may be considered.

Valid and unrestricted driver's license

The ideal candidate will possess the above minimum qualifications as well as have relevant experience in the areas of:

• Bachelor’s Degree in Management, Management Information Systems with coursework in computer control systems design or equivalent, or a degree in closely related field
• Five (5) years of supervisory experience in the design, implementation, and maintenance, and management of computer-based control systems
• Previous experience working directly with SCADA systems 
• Ability to explain technical information so it is easily understood by a non-technical audience 
• Ability to work collaboratively to provide timely and efficient service 
• Ability to establish and maintain effective working relationships with others

You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.

All applicants will be required to submit a resume under the "Resume" tab as part of the online application, as your resume will be reviewed and scored. Please ensure your application contains the required resume prior to submission.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profiles and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in a Practical Examination.

• Practical Examination will be held August 19, 2021

Applicants who pass the Practical Examination will be invited to participate in the virtual Oral Board Interview.

• Virtual Oral Board Interview will be held September 3, 2021

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List. An applicant’s ranking on the Civil Service Employment List will be based on their final score which will be calculated as:

• 10% of the rating for education and work experience
• 40%  of the rating for the Practical Examination
• 50% of the rating for the Oral Board Interview

Selection interviews may be conducted post-list by the hiring manager.

This recruitment will establish a Civil Service Employment List that will be utilized to fill all vacancies occurring within the next 6 months. Veterans, Native American, or Disability preference points will be added to the achieved score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to Jocelyn.Maez@tucsonaz.gov. The DD 214 must reflect a characterization of service. Applicants requiring an accommodation in accordance with the Americans with Disabilities Act for any of the applicant evaluations must email the contacts listed below at least 48 hours prior to the particular evaluation.

Communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions may result in disqualification.

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.