|Date Opened||4/14/2021 12:00:00 AM|
|Close Date||4/30/2021 11:59:00 PM|
|HR Analyst||Erin Gallego|
|Analyst Phone/Email||520.837.4167 / Erin.Gallego@tucsonaz.gov|
|Salary||$59,883.20 - $104,499.20/year *In Accordance with Administrative Directives*|
|Job Type||Open to All Applicants (External, Internal)|
The City of Tucson Information Technology Department (ITD) provides support services for all departments within the City, including citizen services, public safety, public works, back-office business applications, project management, analytics & GIS, and, web applications. The diversity of City business functions and supporting technologies makes for a dynamic work environment that is both challenging and rewarding.
The ITD is seeking an IT Business Relationship Manager(BRM) to act as a strategic partner and lead IT Department relationships with assigned customer departments, and, serve as an advocate and conduit for all ITD interactions. Through effective relationship management, the BRM will add value to their customers and ITD by identifying ways to advance and support City and business strategy and objectives. BRM’s enhance customer satisfaction as they assist City departments in developing technology business plans and ensuring consistent technology services across all customer areas. The overall goal of a Business Relationship Manager is to build and nurture a strategic alignment with assigned departments, their leadership, and teams.
Minimum Education Level Type: Four-year (4) Bachelor's degree or equivalent; Computer Science, Management Information Systems, Business Administration, or related field.
Minimum Experience: At least five (5) years of experience in/as developing and implementing IT initiatives, strategic planning, or managing projects, as well as gathering business requirements.
Must demonstrate training/experience with business process improvement and automation. Also, must be able to demonstrate prior experience in:
Knowledge and skills in the following:
As part of the online application process all applicants are required to submit BOTH a Cover Letter and Resume as one document under the "Resume" tab. Cover Letters and Resumes will be reviewed and scored. Please ensure your application contains the required materials prior to submission. Applications received without a cover letter and resume will be considered incomplete.
Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and their responses to their supplemental questions. The most qualified applicants will then be invited to participate in the following assessments:
Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List. An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:
This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.
Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your interview. The DD 214 must be a copy that indicates characterization of service.
If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email Erin.Gallego@tucsonaz.gov at least 48 hours prior to the evaluation.
Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from email@example.com and check your email account regularly. Failure to respond or follow instructions will result in disqualification. All email inquiries should be directed to Erin Gallego at Erin.Gallego@tucsonaz.gov.
This position includes support of Public Safety related systems therefore, the successful candidate will be required to pass an extensive criminal background check conducted by the Tucson Police Department. Fingerprinting and reference checks may also be conducted prior to an offer of employment. Employment offers are contingent upon successfully passing any of the above requirements. A valid Arizona Driver's license is also a requirement while holding this position.
To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.
The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.
Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.