Recruitment #2103-0119-001




Tucson City Court is seeking customer service and detail oriented individuals to process, maintain, and distribute court-related information and files to various internal and external parties.  This position will provide clerical support to the court and assist the public.

General Description

This position processes, maintains and distributes information and files to internal and external parties. Provides clerical support to the functions and processes of City Court, City Prosecutor's Office and provides assistance to the public.


Essential Functions

Provides clerical support by setting up files for court, locating files for daily court dockets, reviewing, recording, sorting and distributing files after court, attaching minute entries, maintaining library files, copying audio and video tapes for disclosure, ensuring proper disposal of closed cases and maintenance of probation files and other computer data entry work.

Supports various court sections by entering data regarding court arraignments, scheduling, and compliance with court ordered sanctions into the court's automated case management system.

Records, receipts, and disburses various monies collected by the court in the form of fines, fees, restitution, and bonds.

Sets, logs and notifies appropriate parties regarding hearings for motions, evidentiary motions, office schedules, orders of protection, and injunctions against harassment.

Provides customer service by answering phones and forwarding calls, responding to in-person and telephone inquiries, explaining procedures, assisting with forms, providing police reports and notary assistance with misdemeanor compromises, forwarding cases to the office prosecutor as necessary, and notarizing various legal and court documents.

Performs related duties by using the court computer program to create face sheets, run cases for priors and MVD/NCIC checks, to record officer's hearing dates, to assist the public, and to locate files for upcoming court hearings, using computer programs to notify victims, prepare subpoenas and long forms, order reports, photos and evidence, log disposed cases, and maintain diversion records.

Minimum Qualifications

Minimum Education Level & Type: High School Diploma or G.E.D.

Minimum Experience Qualifications: Under 1 year administrative support, confidential information handling and/or customer service, preferably in a court setting or as a paralegal.

Special Job Requirements

Some assignments (initial appearance team, etc.) are designated as secondary drivers and require a valid license.

ALL APPLICANTS MUST UPLOAD a chronological resume reflecting relevant work experience. An application without a resume will be considered incomplete.

Preferred Qualifications

In addition to meeting the minimum requirements of each position, the ideal candidate will also be proficient in Spanish.

Selection Plan

Please note: An uploaded resume is required for this application. Failure to upload your resume will be considered an incomplete application. The uploaded resume will need to support the information selected/provided in the submitted application.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and their responses to their supplemental questions. The most qualified applicants will then be invited to participate in the following assessments:

  • Written Exam will be held on April 17th and 18th, 2021. *Social distancing measures will be in place*
  • Virtual Panel Interviews will be held the week May 3, 2021.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.

An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:

  • 5% for your training and experience
  • 25% for your written exam 
  • 5% for your resume review
  • 65% for your panel interviews

This recruitment will establish a civil service list and  will be utilized to fill vacancies occurring within the next 6 months.

  •  Final Selection Interviews may be conducted the week of May 17, 2021 

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your interview.  The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email at least 48 hours prior to the evaluation.  


This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.