Water Quality & Operations Division of Tucson Water

Recruitment #2101-2575-001


The Tucson Water Department is seeking a highly qualified and motivated individual to join the Water Quality and Operations Division to serve in this challenging professional supervisory position. The Inspection Supervisor will lead the Backflow Prevention Section in maintaining the safety, structure, and integrity of the Potable and Reclaimed water distribution systems by regulating the proper operation of backflow devices through periodic inspections and providing excellent customer service.

General Description

Supervises the daily activities of technical inspectors. Reviews plans and codes for compliance, and performs investigations and inspections as required.

Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, schedules, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Supervises the enforcement of regulation compliance by reviewing plans such as building permits, water systems, fire protection systems and/or site plans. Supervises the enforcement of regulation compliance by reviewing and understanding the applicable codes and regulations.

Performs investigations and inspections as required.

Coordinates incident investigations by assigning complaints for investigations, referring complaints to proper department for investigation, and performing investigations.

Establishes an inspection unit's objectives and goals, evaluates compliance requirements and program support materials, and networks with other agencies and organizations.

Handles public relations by representing the City and department at meetings, making presentations to various organizations, and resolving technical, legal, and operational problems.

Minimum Qualifications

Minimum Education Level & Type: Associate Degree

Minimum Experience Qualifications: At least five (5) years' experience in reviewing plans and codes for compliance, and performs investigations and inspections as required.

Valid and Unrestricted Class D - Driver's License
An equivalent combination of education, training and experience, which provides the required knowledge, skills and abilities to perform the essential functions of this position may be considered.

Special Job Requirements

Required within 12-months of hire in the Water Quality and Operations Division of the Water Department:

  • Arizona Department of Environmental Quality (ADEQ) Grade 1 certification in Water Distribution
  • Backflow Prevention Assembly Tester Certification
  • Cross-Connection Control Specialist Certification

The certifications are required within 12-months of hire. Failure to obtain the certifications for Tucson Water – Water Quality and Operations Division will result in failure of probation and employment will be terminated effective immediately.

Applicants with water certifications from other states will be accepted only if the certification is eligible for reciprocity. However, applicants are required to check with the Arizona Department of Environmental Quality (ADEQ) regarding reciprocity/requirements.

Preferred Qualifications

The ideal candidates will possess the above minimum qualifications as well as relevant experience in the areas listed below:

  • American Backflow Prevention Association Proctor Certification
  • Previous supervisory experience
  • Previous experience conducting quality control testing of backflow prevention assemblies
  • Previous experience conducting fire system inspections and classifying fire systems

Selection Plan

You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.

All applicants will be required to submit a resume under the "Resume" tab as part of the online application, as your resume will be reviewed and scored. Please ensure your application contains the required resume prior to submission.

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in a virtual Practical Examination.

  • Virtual Practical Exam will be held the week of February 8, 2021 

Applicants who pass the Practical Examination will be invited to participate in the virtual Oral Board Interview.

  • Virtual Oral Board Interviews will be held on February 22, 2021 

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List. An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:

  • 10% of your rating for education and work experience
  • 40% of your practical examination
  • 50% of your oral board interview

Selection interviews may be conducted post-list by the hiring manager.

This recruitment will establish a civil service list that may be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List. If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Jocelyn D. Maez at 520.837.2113 at least 48 hours prior to the evaluation.


Communication during this process will be sent via email, so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam folder. Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements

Basic Physical

30 lb Lift Test

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.