Recruitment #2008-0857-001


The City of Tucson Human Resources Department is seeking a qualified, detail oriented and dedicated Enterprise Resource Planning (ERP) Data Professional to fill a vacancy in the Operations Division.

General Description

This is a senior level or lead position within the Business Analyst structure. This position leverages the return on enterprise level systems by providing technical support to analyze business processes and technology requirements.

Essential Functions

Serves as technical lead on ERP-level implementations, maintenance, and upgrades.


Analyzes departmental business issues and data challenges, elicits requirements from management and internal customers to develop functional and system configuration specifications utilizing technological solutions.


Develops, tests and implements new systems or modified system enhancements to meet changing requirements.


Performs daily systems duties to include loading data and generating reports, ensuring system applications processed in a timely manner and solves daily production system problems as they occur.


Performs maintenance and makes modifications to reference tables in the ERP-level modules and systems.


Creates complex non-routine queries and maintains a variety of system reports, scripts, workflow, and automated tasks using structured query language and various database management tools .


Advises on system capability, compiles data, and implements data driven decisions and strategies for management.


Troubleshoots end-user, functional and technical problems.


Serves as liaison with Information Technology, departmental staff, and vendors to evaluate, test and support new functionality, developments, and enhancements of ERP-level modules or systems.


Plans and publishes monthly calendars and fiscal year end schedules.


Monitors and approves system security, updates, and maintains system security records and permissions.


Creates procedural documentation and provides training to end-users


Performs other project related duties and assignments as required

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 5 years of experience in data analysis and technical support involving ERP or large database systems

An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this position may be considered.

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. Eligible applicants will then be invited to participate in a practical exam.

  •  Practical Examination will be held on October 22, 2020

The highest scoring applicants from the Practical Examination will be invited to participate in the Oral Board interviews.

  • Oral Board Interviews will be held on October 29, 2020

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:

  • 5% of your rating for Education and Work experience
  • 40% of your Practical Examination
  • 55% of your Oral Board Interview

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must bring your documents to the oral board interview.  The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please email at least 48 hours prior to the evaluation.


Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions will result in disqualification.

Pre-employment Medical Testing Requirements


Bulletin Footer

To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.