Training - Maintenance Division

Recruitment #1911-4029-001



To remain eligible, you must maintain your permanent or probationary Civil Service employment status through the actual date of transfer. If you are not a current permanent or probationary Civil Service employee at the date of transfer, you will not be eligible for this position. Non-permanent or appointed employees are not eligible.

The Eligibility List may be used by any City department with an approved vacancy to fill in the next 6 months. Selection will be made in accordance with CSR III, Section 2. The list of employees eligible for consideration will remain in effect for 6 months after their names are provided to the hiring authorities. Examination results and current status will be communicated by email.


The Tucson Water Department – Maintenance Division is seeking experienced individuals to supervise the Maintenance Division’s Training Program.  This program is currently designed to manage the Utility Technician Skill Based Pay Program, but will expand to include material for various classification’s within the division as related to the operation and maintenance of potable and reclaim infrastructure.

General Description

The supervisor will manage, facilitate, and expand the training programs and materials for the various classifications in the Maintenance Division. This position is responsible for the record keeping and provides the necessary reports, documentation, and materials required for the Utility Technician Skill Based Pay Program.  This person will be required to follow the regulations in relations to the material, as well as remain compliant and consistent with Department and City of Tucson policies, procedures, and Administrative Directives.

Essential Functions

  • Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.
  • Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.
  • Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.
  • Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance and providing leadership and guidance.
  • Contributes to the needs of the community and City by implementing and causing others to implement the organization’s values and strategies by leading through example, competency, and accountabilities.
  • Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.
  • Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.
  • Supervises groups of employees in a work area by planning, directing and scheduling work assignments and monitoring aging work orders; monitoring, reviewing and approving leave time; conducting performance evaluations; scheduling training on technical and safety issues, monitoring and approving daily computerized employee time cards along with biweekly time sheets; overseeing and assisting with work assignments.
  • Performs site and plant inspections by evaluating damaged or worn out pumping equipment, system piping and valve; conducting inspections of trenches and open holes at repair sites for City and Tucson Water safety requirements and OSHA regulations; monitoring and resolving pressure problems at plant sites and valve stations; coaching and directing employees in critical repairs; monitoring equipment performance to ensure industry and Tucson Water standards are met; evaluating preventative maintenance reports with visual inspections; inspecting new pumping equipment plants and making recommendations to improve performance; inspecting fire hydrants, valves and equipment to correct and change “as built” drawings; working with contractors and customers on shutdowns and to keep the water system from damage; documenting findings and developing strategies to correct deficiencies and investigating and resolving operational problems and equipment malfunctions.
  • Represents Tucson Water by resolving customer and contractor complaints, safety concerns, damage incidents, mayor and council inquiries, OSHA concerns, police and fire department concerns, vendor deficiencies and contractor damage.
  • Supports Tucson Water sites, projects, repairs and assets by maintaining records and databases, helping to develop and implement policies, procedures and standard operating procedures; ordering and maintaining tools, equipment and supplies, and attending meetings for pre-bids, pre-construction, site meetings and meetings with contractors.
  • Manages and facilitates the Utility Technician Skill Based Pay Program through record keeping and necessary reports, documentation, and materials.
  • Maintains compliance and adherence to regulations of the Utility Technician Skill Based Pay Program, Department and City policies, procedures, and Administrative Directives.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School

Minimum Experience Qualifications: At least 4 years of experience in the construction, maintenance, repair, installation, and operation of line shaft turbine and submersible well pumps, including welding, pipefitting, machine work, rigging, and heavy equipment operation or construction, installation, inspection, repair and maintenance of water distribution systems

Valid and unrestricted Driver's License

Special Job Requirements

Required at the time of application:

  • ADEQ Water Distribution Grade 1 Certification

Required within 12 months of hire:

  • ADEQ Water Distribution Grade 2 Certification
  • ADEQ Water Treatment Grade 1 Certification

ADEQ D2 Certification and ADEQ T1 Certification are required within 12 months of hire.  Failure to obtain the required certifications will result in failure of probation in accordance with applicable Civil Service Rules and/or Administrative Directives.

Preferred Qualifications

The ideal candidate will possess the above minimum qualifications as well as relevant experience in the areas listed below:

• Previous supervisory experience
• Completion of City of Tucson Ignite Supervisor Academy
• Previous training or presenting experience

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profiles and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board Interview.

        • Oral Board Interviews will be held December 18, 2019

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List. An applicant’s ranking on the Civil Service Employment List will be based on their final score which will be calculated as:

• 10% of the rating for education and work experience
• 90% rating for the Oral Board Interview

If you are in need of Americans with Disability Act-related accommodation during the testing process, please contact Jocelyn D. Maez at 520.837.2113 at least 48 hours prior to the evaluation.

The Employment List may be used by Tucson Water to fill vacancies in this classification within the next 6 months.  Selection will be made in accordance with CSR III, Section 2.   The list of employees eligible for consideration will remain in effect for 6 months after their names are provided to the hiring authorities.  Examination results and current status will be communicated by email. 


You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.

Communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements

Basic Physical

75 lb Lift Test

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