Human Resources Department

Recruitment #1905-0861-001


The City of Tucson Human Resources Department (HR) is looking for an experienced public sector HR professional with strong analytical skills to handle special projects across divisions focused on continuous improvement and deliberate alignment to strategic goals. The Lead Management Analyst will have indirect lead capacity over teams and projects in the Shared Services, Operations and Pension & Benefits Divisions of HR and will report directly to the HR Deputy Director, while handling some projects directly with the HR Director.  The HR Department currently is comprised of 71 dedicated employees.

General Description

The organization is moving toward making data driven decisions and proven success in managing public sector Human Resources in a satellite environment is essential.  The Department is organized around a principle of providing daily generalist HR service to customers through a combination of satellite teams located off-site at other department facilities and comprise our Shared Services Division.  Our Operations and Pension & Benefits Divisions are located at City Hall (3rd Floor) and work primarily in specialist roles with audit and oversight to the satellite teams, as necessary. The satellite teams are located in the following departments: Police, Fire, Environmental and General Services, Water, Transportation, Parks & Recreation, Housing and Community Services and a Shared Services Office at City Hall (6th Floor) that provides HR services to all other departments.

Essential Functions

This position is responsible for a variety of tasks that will improve workflow and collaboration across all divisions, in partnership with the Innovation and Strategic Planning Office, establish and track metrics for the department, monitor, coordinate and maintain website content, manage all social media platforms (Facebook, Twitter, Instagram, YouTube and Vimeo), draft newsletters, prepare weekly updates to track growth and success rates of campaigns for the department in alignment with the City Managers Public Information Office, conduct research on new HR best practices and trends, assist with review and recommending process change, policy review and revision, and many other related tasks, may lead a team of dedicated employees, and engage with teams across the City to create and support excellent service throughout the organization. 

The incumbent in this position will combine technical skills with leadership and organizational skills in order to seize the opportunities for improvement. 

Key attributes:

  • Strong Communication and writing skills   
  • Transformational leadership style
  • Collaborative      
  • Solution Driven
  • Commitment to Excellence     
  • Flexible    
  • Detail and multi-task oriented     
  • High degree of initiative      
  • High personal integrity     
  • Employee focused     
  • Outcome oriented  

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 5 years experience in specialist and/or human resources, work process analysis, municipal funding and grants, program evaluation, surveying and statistical analysis work efficiencies management or other related fields

Minimum requirements must be met as stated above.  We will not accept experience in lieu of education.

Preferred Qualifications

In addition to the minimum requirements stated above, the ideal candidate will also possess the following:


Lean Six Sigma Certified or related

Website, Branding and Social Media experience

AP Style Writing

Strong MS Office Skills to include Word, PowerPoint and Adobe Illustrator

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their resume. The most qualified applicants will then be invited to participate in a written practical.

Please note: An uploaded copy of degree/official transcripts and resume is required for this application. Failure to upload documents will be considered an incomplete application. The uploaded resume will need to support the information selected/provided in the submitted application.

  • Written Practical will be held on August 15 , 2019.

The highest scoring candidates from the written practical will be invited back for an in person panel interview.

  • Panel Interviews will be held on August 27, 2019.

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List. 

An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:

  • 40% on your written exercise
  • 60% of your panel interview   

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must present your documentation at the time of your interview.  The DD 214 must be a copy that indicates characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Erin Gallego  at 520-837-4167 at least 48 hours prior to the evaluation.  


Communications throughout this process will be sent via email exclusively so please ensure your browser accepts emails from jobs@tucsonaz.gov and check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions will result in disqualification.

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.