Tucson Water Director's Office

Recruitment #1903-4188-001


The City of Tucson Water Department is seeking an innovative leader who will provide leadership and management in the department through coaching, motivating, and facilitating employees. The successful candidate will work in a team environment guiding the utility to continue to fulfill its mission of providing customers with excellent service in a safe, reliable and fiscally sustainable manner.

Under the administrative direction of the Director of Tucson Water, the Deputy Director oversees/supervises one or more of the divisions in the department and is a vital member of the department's management team.

For more information regarding this exciting and rewarding career opportunity, please click here.

General Description

Assists the Director in planning, organizing, and coordinating all programs, functions and activities of the Water Department to fulfill the water planning, engineering, quality, business services, systems operations, and maintenance requirements of the City.   

Assists the Director by providing leadership on an organization-wide and community basis to ensure that public services are provided in alignment with the City's strategic objectives.   

Evaluates personnel and program performance, prepares and administers the Department budget, and develops strategies for enhanced organizational efficiency and effectiveness.

Essential Functions

The essential duties include but are not limited to:

  • Serve as an executive sponsor/champion for key initiatives
  • Plan, coordinate, direct, and integrate water operations, programs, policies, and personnel
  • Coordinate departmental activities with other City departments, governmental entities, contractors, developers, water suppliers, and customers
  • Work with departmental and City staff in planning utility improvements 
  • Deploy and optimize staff and resources 
  • Solve organizational and human resources challenges
  • Work on setting rates and securing financing for projects
  • Represent the City and participate in local, regional, state, and national organizations regarding a wide range of water matters
  • Develop, implement, and monitor work plans, operations, policies, standard operating procedures, and long-range strategic plans
  • Direct the development and implementation of long-range and short-term technology plans
  • Coach and mentor staff to deliver excellent customer service
  • Build a work environment that empowers employee growth and opportunity

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree is required

Minimum Experience Qualifications: At least 7 years in the administration of public services or water programs, of which 5 years has been in a supervisory role in a related functional area.

"Supervisory" is defined as having supervised at least one (1) full-time FTE.

Valid and unrestricted driver’s license

Preferred Qualifications

  • Graduate degree from an accredited college or university
  • Possession of Water Treatment or Distribution Operator Certifications
  • Registered as a Professional Engineer 

Selection Plan

As part of the online application process all applicants are required to submit a resume under the "Resume" tab. Resumes will be reviewed and scored.  Please ensure your application contains the required resume prior to submission. 

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in a writing exercise. 

The writing exercise will be emailed to the highest scoring applicants by 5:00 pm (Tucson time) on Friday, April 26, 2019, with a firm deadline to return the completed exercise by 4:00 pm (Tucson time) on Tuesday, April 30, 2019.     

  • Oral Board Interviews will be held: Wednesday, May 15, 2019

The highest scoring oral board interview applicants will then be invited to participate in a hiring interview with the Director of Tucson Water, as well as a Meet & Greet with division Administrators. 

  • Hiring Interviews and the Meet & Greet will be held: Thursday, May 16, 2019 

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 10% of your rating for education and work experience
  • 20% of your written work product
  • 70% of your oral board interview   

This recruitment will establish a civil service list that may be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Roxie Escarcega at 520-837-2138 at least 48 hours prior to the evaluation.


You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes.

Additionally, communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails from and check your email account regularly; this may include your junk box/spam filter.  Failure to respond or follow instructions may result in disqualification.

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.