|Date Opened||2/11/2019 2:43:00 PM|
|Close Date||Open Continuous|
|HR Analyst||Melisa Ley|
|Analyst Phone/Email||Melisa Ley/Melisa.Ley@tucsonaz.gov|
|Salary||$121,160.00 - $240,468.80/year. Salary is in accordance with administrative directives.|
|Department||Public Safety Communications Department|
|Job Type||Open to All Applicants (External, Internal)|
|HR Tech||Ashley Tellez|
The City of Tucson is an innovative, progressive and dynamic organization whose mission is to deliver exceptional service to the citizens of Tucson. For the role of Public Safety Communications Director, the City is seeking a candidate with strategic leadership skills; experience in the development of services to enhance the core businesses of the organization; and a demonstrated ability to collaborate effectively with a wide range of stakeholders and partners. The Public Safety Communications Director will display high-level strategic, creative thinking skills and they will have experience operating within a complex service delivery environment. This individual will have the opportunity to develop resilient operations so citizens get the best experience from their government through providing prompt emergency response for the residents to Tucson by receiving 9-1-1 calls and appropriately dispatching Fire, Police, and Medical Units. Reporting to the City Manager, the Public Safety Communications Director will be responsible for collaborating with public safety leadership on strategy, leadership, team development and emergency response operations.
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The Public Safety Communications Department (PSCD) consolidated to create efficiencies in handling emergency calls thereby reducing wait times and improving service to the public. The Public Safety Communications Director will continue to build on this process of full consolidation. The department handles over 700,000 emergency 9-1-1 calls annually for both police and fire agencies through three Public Service Answering Points (PSAPs). The director oversees a staff of 163 full time employees and works with 10 public safety agencies. The Fiscal Year 2019 budget is approximately $13.5 million. The Public Safety Communications Director will be responsible for leading, in four major categories: Strategy, Leadership, Team Development, and Emergency Response Operations.
Emergency Response Operations
City Leadership Qualifications
In addition to the requirements that are outlined above, City leaders have identified the following additional traits and competencies that the ideal candidate will possess:
This is a confidential process and will be handled accordingly throughout the various stages of the process. References will not be contacted until mutual interest has been established. The first review of resumes will take place the week of March 18, 2019. This position is open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. Resumes will be reviewed and evaluated throughout the recruitment process. To be considered, candidates must submit a compelling cover letter, comprehensive resume, and six professional references.
Interested candidates may apply via email to: Melisa.Ley@tucsonaz.gov.
Mission Critical 9-1-1 will conduct the initial evaluation of submitted materials to determine the best overall match with the established criteria as outlined in this recruitment profile. The evaluation and selection process may consist of a supplemental questionnaire and/or written exercise(s) to further evaluate relative experience and overall suitability for this position.
Final Selection and Appointment: The City Manager will select the most highly qualified candidate based on a combination of education, career experience, and accomplishments that best fit the needs of the City of Tucson.
Finalist candidates will be required to sign a release form to authorize preliminary reference calls and verifications to be conducted. Employment history, degrees obtained, and other certifications/accomplishments will also be verified.
Should you have any questions regarding this position or the recruitment process, please call Melisa Ley at 520-837-4008.
This recruitment will incorporate existing rules and regulations that govern public sector recruitments in the State of Arizona. Information presented to the City of Tucson for consideration may be made available to the public, in accordance with public disclosure/open records laws.
Note: in accordance with City Code, the selected candidate will be required to establish residency within the City of Tucson city limits.
The City of Tucson is an equal opportunity employer that is both child and family friendly, as well as a drug and alcohol free workplace. Diverse candidates are strongly encouraged to apply.
This recruitment will incorporate existing rules and regulations that govern public sector recruitments in the State of Arizona. Information presented to the City of Tucson for consideration may be made available to the public in accordance with public disclosure/open records laws.
The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.
Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.