Recruitment #2001-0997-001


The City of Tucson is an innovative, progressive and dynamic organization whose mission is to deliver exceptional service to the people of Tucson.  For the role of Business Services Director, the City is seeking a candidate with strategic leadership skills, experience in the development of services to enhance the core businesses of the organization and a demonstrated ability to collaborate effectively with a wide range of stakeholders and partners.  

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General Description

The Business Services Director supports a collaborative and transparent organizational culture, outstanding customer service, on-going cost effectiveness for municipal operations. works closely with the City Manager and the City Council to formulate and implement city-wide fiscal and administrative policies. 

The Director will incorporate a pro-active approach to municipal finance while and provide clear recommendations and timely advice to the City’s Leadership.

Essential Functions

Specific responsibilities and skills required of the Business Services Director include:

Exercises oversight authority and broad discretionary judgment to manage all functions and resources of a City department to achieve the Department's strategic priorities;

Communicates a vision and provides department leadership to focus employees so they may become proficient and motivated to do their best work. Through hiring, discipline, evaluating employee performance, investigating and resolving grievances, and coordinating other human resource actions; 

Directs the development and administration of policies, projects, and programs of the Department to effectively and efficiently deliver high quality services to the City and the community; 

Collaboratively and cooperatively works with the Mayor, Council Members, City Manager, department directors, and other senior managers to analyze organization and community needs and take action in response to those needs;

Develops strategic partnerships with community representatives, external agencies, and other organizations to develop a sense of relevant issues facing our community and to respond as a representative of the City;

Champions the values of the organization through example and accountabilities;  

Ensures that Department operations conform with local, state, and federal government regulations, and other applicable rules and policies; 

Maintains professional knowledge through such means as attending seminars, reviewing professional publications, and participating in professional organizations; 

Develops, implements, and manages the City's annual operating budget and five-year capital improvement program by advising others, making decisions, and addressing issues related to the budget; 

Oversees human resource policies and practices with respect to recruiting, compensation, benefits, performance evaluations, career development, and employee performance feedback;

Responsible for developing a strategic approach to the procurement and material management process for the purchase of direct and indirect goods and services;

Provides evaluation and policy analysis of municipal programs, facilitates performance improvement and project management; and

The Business Services Director will provide dynamic leadership and vision to manage people and constructive change while continuing to mentor, coach, and provide staff development.

Minimum Qualifications

Education: A Bachelor’s degree from an accredited college or university with major course work in Accounting, Finance, Public or Business Administration, or a closely related field of study is required.

Experience: This position requires a minimum of seven years of budgeting, accounting, and/or auditing experience and a minimum of five years in finance, human resources, and procurement disciplines.    

Preferred Qualifications

Preferred Qualifications:
Master’s degree in Finance, Accounting, Public or Business Administration, or similar program
Certified Public Accountant (CPA); Certified Public Finance Officer (CFPO); Certified Government Financial Officer (CGFM) 
and Comprehensive Annual Financial Report (CAFR) and Schedule of Expenditures of Federal Awards (SEFA) preparation experience
Society of Human Resources Manager (SHRM – CP or SHRM – SCP)
Certified Public Procurement Officer (CPPO)

Selection Plan

This is a confidential process and will be handled accordingly throughout the various stages of the process. References will not be contacted until mutual interest has been established. The final review of resumes will take place on Monday, February 17, 2020. This position is open until filled; however, candidates are encouraged to apply early in the process for optimal consideration. Resumes will be reviewed and evaluated throughout the recruitment process.

To be considered, candidates must submit a compelling cover letter, comprehensive resume, salary history, and six professional references.

Interested candidates may apply via email to

Ralph Andersen & Associates will conduct the initial evaluation of submitted materials to determine the best overall match with the established criteria as outlined in this recruitment profile. The evaluation and selection process may consist of a supplemental questionnaire and/or written exercise(s) to further evaluate relative experience and overall suitability for this position.

Finalist candidates will be required to sign a release form to authorize preliminary reference calls and verifications to be conducted. Employment history, degrees obtained, and other certifications/accomplishments will also be verified.

Should you have any questions regarding this position or the recruitment process, please call Robert Burg at (916) 630-4900. Confidential inquiries are welcomed.

This recruitment will incorporate existing rules and regulations that govern public sector recruitments in the State of Arizona. Information presented to the City of Tucson for consideration may be made available to the public, in accordance with public disclosure/open records laws.


To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.