Recruitment #1810-0565-001


The Office of innovation & Strategy is building an agile and creative team  to drive sustainable change in the City and Community.  Members of this Office will help change the way the City thinks about the service the City provides, integrating of user-centered solutions, data-driven decisions, and an environment of continuous learning and improvement.

The Office is look for people who.....

  • Emphasize value creation and learning
  • Are empathetic and dedicated to public service
  • Think critically and question assumptions
  • Effectively collaborates, communicates, and problem solves with people who have various levels of knowledge

General Description

The position will work in coordination and consultation with the Information Technology (IT) Department to identify and explore new and emerging technologies through research, pilots, and prototyping, as well as make recommendations for the best use of legacy technologies, as they relate to innovation projects. This position will work with the IT Department to understand the technical environment of the City and will advocate for/implement technology projects that add value to the City and/or end user. All technologies will be analyzed with the larger City technical environment in mind and viewed as a tool to help people solve problems.

Essential Functions

Stays current on the latest trends in emerging technology and digital technology usage

Identifies and evaluates new technologies, innovations, and legacy systems for alignment and coordinates and consults with IT and other City Departments to create plans for integration and update into architecture

Assist in the technology portion of the project development, strategy and direction, partnering with the IT Department

Designs, develops, and introduces new methods and techniques that significantly impact service, process, and/or operation

Participates in a highly collaborate environment, in coordination and consultation with IT, to plan and implement technology solutions and backups, share knowledge, and demonstrate capabilities

Collaborates with all City Departments to develop a system to collect, track, and analyze data through working knowledge of development processes, methodologies, tools, metrics and statistics

Produces research, data analytics, and reporting related to innovation projects

Coordinates and manages innovation technology projects; builds detailed solution design paths for implementation

Problem analysis and solution development providing architectural recommendations using methodologies appropriate for the circumstances, such as Agile development methodology

Collaborates closely with and liaisons between directors, project managers, staff, and elected officials to identify customer needs, create solutions, and support projects in alignment with the greater City vision and goals

Facilitates proof of concepts to demonstrate the value of technology and use cases

Performs related work as required

Minimum Qualifications

Minimum Education Level & Type: Bachelor’s Degree

Minimum Experience Qualifications: At least 3 years of experience in professional level information technology work utilizing analytical and quantitative skills, including the ability to use hard data and metrics to back up assumptions and recommendations

An equivalent combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of this position may be considered.

Selection Plan

All applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in the phone screening and Oral Board interview process.

Please note: Only resumes uploaded as a PDF will be considered.  Failure to upload your resume as a PDF will be considered an incomplete application.

Phone screens will be held the week of February 11, 2019.

Candidates that pass the phone screening will then be invited to participate in an oral board process.

Oral boards will be held on February 19 and 20, 2019.

Upon completion of all examination processes, the highest scoring applicants will be placed in rank order on an Eligibility List.  An applicant's ranking on the list will be based on their final score which will be calculated as:

  • 10% of your rating for training & experience
  • 30% of your rating for phone screen
  • 60% of your rating for oral board

This recruitment will establish a civil service list that will be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must bring your documentation to the Oral Boards as part of the application process or email it to The DD 214 must be a copy that indicated characterization of service.

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Shelly Urias at 520.837.4301 or email her at the email listed above at least 48 hours prior to the evaluation.

Communication during this process will be sent via email, so please ensure your browser accepts emails from and check your email account regularly. Failure to respond or follow instructions may result in disqualification.


If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Shelly Urias  at 520 837-4307 at least 48 hours prior to the evaluation.

The list may be used by any City department with an approved vacancy to fill in the next 6 months. Selection will be made in accordance with CSR III, Section 2. The list of employees eligible for consideration will remain in effect for 6 months after their names are provided to the hiring authorities. Examination results and current status will be communicated by email.

Pre-employment Medical Testing Requirements


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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.