Recruitment #1807-4188-001


The City of Tucson is seeking a dynamic and progressive leader as the Deputy Director of Southern Arizona's largest water utility: The City of Tucson Water Department.  Tucson Water supplies high quality water to more than 725,000 customers both within and outside the City.  The City is seeking a  forward-looking strategic leader, capable of assisting the organization in creating and implementing a  vision to provide the water necessary to support the community's goals for a healthy, growing, and sustainable Tucson.                                       

The Deputy Director of Water is a vital member of the Department's Management Team.  Tucson Water is the largest enterprise department in the City with an operating budget of $195 million and a capital budget of $340 million, and with a qualified staff of 585.    

The Deputy Director is responsible for management of Customer Service functions, Business Services (budget & rates), Employee Services (HR & Training), and strategic planning. This position will report to the Director of Tucson Water and provide leadership as part of the Department's Management Team. This position will work collaboratively with other City Departments, another Deputy Director, and Tucson Water Administrators.

The City of Tucson Water Department, is seeking an innovative visionary executive to assist in directing staff to succeed in its mission of providing customers with excellent service in a safe, reliable, and fiscally sustainable manner. This is an exciting opportunity for unique challenges in an organization that prides itself in engaging professional leaders. 

General Description

Assists the Director in planning, organizing, and coordinating all programs, functions and activities of the Water Department to fulfill the water planning, engineering, quality, business services, systems operations, and maintenance requirements of the City.   

Assists the Director by providing leadership on an organization-wide and community basis to ensure that public services are provided in alignment with the City's strategic objectives.   

Evaluates personnel and program performance, prepares and administers the Department budget, and develops strategies for enhanced organizational efficiency and effectiveness.

Essential Functions

Assists the director in planning, implementing, directing and managing of all functions and resources of the department to achieve the strategic objectives of the department and the City in an efficient and effective manner.  

Acts in the director's absence by attending meetings, making decisions, and providing department leadership.  

Assists the director with implementing the department vision and assists in leading the department for maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, investigating and resolving grievances and other human resources actions.  

Develops and administers the department budget with staff assistance.  

Implements and evaluates staff department policies, projects and programs.  

Analyzes organization and community needs, analyzes trends, reviews statistics and opportunities and communicates information to the director.  

Develops strategic partnerships and contacts with community representatives, external agencies, and other organizations to develop a sense of relevant issues facing our community and to respond as a representative of the City.  

Champions the values of the organization through example and accountabilities.  

Ensures that department operations conform with local, state and federal governmental regulations, worker safety and other applicable rules and requirements.  

Facilitates solutions to complex problems facing the department.  

Maintains professional knowledge through such means as attending seminars, reviewing professional publications and joining professional organizations.  

Interacts with the public by preparing and delivering program content to the public, responding to public inquiries and contacting various City departments, the news media and the public regarding water issues and services.  

Represents Tucson Water nationally and internationally by participating in water industry functions and conferences.  

Provides daily operational management and guidance of programs, pilot projects and customer service in functions related to planning and engineering, water quality, water operations, finance, budget, rate development, personnel, conservation, customer service and general administration.    

Works with field personnel to understand project barriers and assist in developing short and long term solutions.  

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree is required

Minimum Experience Qualifications: At least 7 years in the administration of public services or water programs, of which 5 years has been in a supervisory role in a related functional area.

"Supervisory" is defined as having supervised at least one (1) full-time FTE.

Valid and unrestricted driver’s license

Selection Plan

All applicants will be required to submit a resume under the "Resume" tab as part of the online application, as your resume will be reviewed and scored.  Please ensure your application contains the required resume prior to submission.  

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in an Oral Board interview.   

  • Oral Board Interviews will be held: August 1, 2018

Upon completion of all examination processes, the highest scoring applicants will be placed on the Civil Service Employment List.  An applicant's ranking on the Civil Service list will be based on their final score which will be calculated as:      

  • 10% of your rating for education and work experience
  • 90% of your oral board interview   

This recruitment will establish a civil service list that may be utilized to fill vacancies occurring within the next 6 months.

Veterans, Native American, or Disability preference points will be added to the final score for those that are placed on the Civil Service Employment List.  If you qualify for preference points as outlined in the Employment Profile, you must upload your documentation as part of the application process or email it to The DD 214 must be a copy that indicates characterization of service.  

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please contact Roxie Escarcega at 520-837-2138 at least 48 hours prior to the evaluation.


Communication during this process will be sent via email, so please ensure your browser accepts emails from and check your email account regularly. Failure to respond or follow instructions may result in disqualification.

Pre-employment Medical Testing Requirements


Bulletin Footer

To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.