REVENUE INVESTIGATOR

Recruitment #1806-0851-001

Introduction

 * * * THIS POSITION IS ONLY OPEN TO CURRENT CITY OF TUCSON PERMANENT AND PROBATIONARY EMPLOYEES * * *

To remain eligible, you must maintain your permanent or probationary Civil Service employment status through the actual date of transfer. If you are not a current permanent or probationary Civil Service employee at the date of transfer, you will not be eligible for this position. Non-permanent or appointed employees are not eligible.

The Eligibility List may be used by any City department with an approved vacancy to fill in the next 6 months. Selection will be made in accordance with CSR III, Section 2. The list of employees eligible for consideration will remain in effect for 6 months after their names are provided to the hiring authorities. Examination results and current status will be communicated by email.

General Description

The Business Services Department – Finance Division is seeking candidates to fill a Revenue Investigator vacancy.  This skilled work includes conducting investigations of businesses to ensure compliance with business license and sales tax requirements.  Revenue Investigators are used in both the license section and the revenue investigations section.  The position is a customer service oriented and provides information and assistance to the public, and assists with the resolution of business license, sales tax and delinquency issues.  Knowledgeable problem solvers may work on identifying unlicensed businesses, address delinquent license and tax accounts, provide resolutions and guidance, and educate taxpayers on the City Tax Code.   Individuals in this position perform fieldwork including site visits to local businesses and special events to issue licenses and collect fees.

Essential Functions

Enforces business license codes by locating taxpayers, conducting investigations, processing and providing information regarding liquor license applications, issuing citations and forced business closures, interacting with attorneys in preparation for legal action, making court appearances, researching incomplete license applications and aiding police in investigations.

Collects delinquent tax and business license fees by contacting taxpayers, maintaining activity logs and records, collecting checks and fees, processing payments, computing claims, and responding to the public regarding tax and business license fees inquiries.

Performs financial duties by processing payments and making entries into tax software program, researching discrepancies, and establishing payment arrangements with taxpayers.

Initiates legal action to collect privilege tax and licensing fees, including bankruptcies.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School

Minimum Experience Qualifications: At least 2 years small business accounting and public contact

Preferred Qualifications

Previous experience with revenue collections

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the responses to their supplemental questions. The highest scoring applicants will then be invited to participate in a Written Exam.

  • Written Exam will be held: June 28, 2018.

Upon completion of Written Exam, the highest scoring applicants will be invited to participate in an Oral Board Interview.

  • Oral Board Interview will be held: July 12, 2018.

Upon completion of all examination processes, the highest scoring applicants will be placed on an Eligibility List.  An applicant's ranking on the list will be based on their final score which will be calculated as:

  • 5% of your rating for education and work experience
  • 25% of your written exam
  • 70% of your oral board interview

If you are in need of Americans with Disabilities Act-related accommodation during the testing process, please call Cynthia Serrano at 837-7020 at least 48 hours prior to the evaluation.

The list may be used by any City department with an approved vacancy to fill in the next 6 months. Selection will be made in accordance with CSR III, Section 2. The list of employees eligible for consideration will remain in effect for 6 months after their names are provided to the hiring authorities. Examination results and current status will be communicated by email.

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson.

The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers.

Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.