City of Tucson

The Strategic Communications Administrator is responsible for directing the creation and dissemination of all public information for the Tucson Police Department, directing recruiting efforts, and the execution of department wide community engagement efforts. This Strategic Communications Administrator position will play a critical role in reinforcing the department’s commitment to transparency and building and maintaining strong relationships with the Tucson Community.

This position is responsible for administering and managing all activities and personnel in the Outreach section. This position is responsible for developing, implementing, and delivering strategic communication campaigns to achieve the department and City’s strategic objectives.

The class performs related duties as required.

Provides strategic communications strategy advice to the Chief of Police, executive leadership team, and command staff. Establishes, communicates and sustains key strategic priorities through a comprehensive strategic communications plan.

Supervises and coordinates the equivalent of two or more full-time employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the city, community, department, and unit. Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports, copy, and other forms of production prepared by staff, and approving completed projects and reports. Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues, and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Oversee consultant contracts by developing and evaluating Requests for Proposals, selecting contractors, and managing contract budgets regarding public information activities and initiatives. Identifies and develops important joint ventures and strategic partnership opportunities for the department. Ensures stable metrics and key performance indicators are in place to ensure effective messaging and collaboration. Researches, analyzes, synthesizes, and prepares crime prevention initiatives.

Develops, communicates, executes and sustains an inclusive communication plan and department strategic communication initiatives as an influential collaborator between executive leadership and key external stakeholders. Provides forward thinking and global approach to cultivate and implement a robust strategic communications plan for the department.

Regularly leverages the power of social media to create a positive public perception of the department and city, which includes increased public knowledge of department operations and personnel. Researches new and innovative social media tools, programs, systems, software, services and social media industry trends to maintain currency and relevance with social media strategies. Advises, trains, and provides staff assistance to department personnel on effective public outreach, including social media techniques as well as other public information methods and procedures.

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 4 of required 5 years in a Supervisory capacity in a Public Relations, Journalism, Communications, Marketing, Business Administration or related functional area.

"Supervisory" is defined as having supervised at least 1 full-time employee (FTE). 

FLSA Status: Exempt

Occupational Group Code: 34

Occupation Group Description: Police

EEO Job Category Code: A

EEO Job Category Description: Officials and Administrators

Organizational Level: Administrator

NCCI: 8810

Bargaining Unit: No Rep 

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Primary

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No