City of Tucson


$23.31-$40.53 Hourly / $48,484.80-$84,302.40 Yearly
Salary Grade: 815

General Description

Provide administrative oversight, and assist in the direct coordination for the department Tucson Collaboration Community Care program. This position collaborates with regional social services and crisis intervention service providers and agencies. In addition, this position will provide stabilization social services intervention and advocacy services for individuals and families as requested by Fire personnel. The position may be subject to shift, weekend work, and emergency call-out during off-duty hours in order to respond to crisis situations

Essential Functions

Coordinates a program within the department and uses independent judgment;

Occasionally directs helpers, assistants, seasonal employees, interns, volunteers or temporary employees and may temporarily act in a higher capacity

Coordinates and manages the Tucson Collaboration Community Care program (TC3 program) by designing identifying project needs, identifying existing and potential partners, coordinating the acquisition of resources, scheduling timelines, maintaining records, preparing grant applications, reviewing proposals, developing and monitoring contracts, reviewing work activities and project status, reviewing and authorizing changes, developing and organizing surveys, compiling and analyzing data, reviewing and coordinating the preparation of documents and reports and conducting meetings and workshops

Manages cases by determining patient’s needs, translating English and Spanish as required, assembling services contacts, identifying and resolving problems, securing resources, coordinating with vendors and outside agencies, preparing reports, providing direction and assistance to clients

Manages public relations by assisting with community events, and providing information to government agencies and the general public

Assists with curriculum development and implementation of program training for the Tucson Fire Department, various other agencies, and the community

Acts as a liaison between the City and numerous social service agencies and community organization boards/ councils to analyze needs, listen and respond to specific concerns, identify possible solutions and establish effective working relationships with community representatives

Monitors and maintains all required incident reporting and record keeping files. Uses various software applications to generate statistical data for analytical purposes and/or to maintain a database of information

Assists in the development and implementation of program goals, objectives, policies and procedures                                  

Contributes to the needs of the community and City by implementing and causing others to implement the organization’s values and strategies by leading through example, competency, and accountabilities

Guides interns with essential field knowledge, growth oriented, technical and theoretical learning and assist in task management of all interns 

Provides customer service by responding to information requests, conducting research, and providing solutions to problems 

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures. Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least three years experience in social services, behavioral health, counseling or closely related field

Valid and Unrestricted Class D - Driver's License

Pre-employment Medical Testing Requirements

Basic Physical

Respirator Physical

Hep A Vaccine (follow City of Tucson protocol), and

Hep B Vaccine (follow City of Tucson protocol), or

Twinrix Vaccine (Hep A and Hep B Combo)

Other Information

FLSA Status: Exempt

Occupational Group Code: 35

Occupational Group Description: Fire

EEO Job Category Code: B

EEO Job Category Description: Professionals

Organizational Level: First Level Employee, Occasionally Directs

NCCI: 8720

Bargaining Unit: CWA

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Primary

License Type: Valid and Unrestricted D - Driver 

CDL Endorsements: None

Safety Sensitive: No

CLASS: 6478; EST: 2/15/2018; REV: 2/15/2018;