City of Tucson

COMMUNITY SERVICE OFFICER (#6305)

$15.32-$25.50 Hourly / $31,865.60-$53,040.00 Yearly
Salary Grade: 916


General Description

Responds to and investigates non-emergency crimes, accidents, and dispatched calls. Provides customer service.

Essential Functions

Investigates crimes by interviewing witnesses and victims, dusting for fingerprints, gathering, tagging and storing evidence, taking photographs, confirming status of stolen property, initiating recovery procedures, and preparing reports.

Responds to and investigates traffic accidents by securing the collision scene, clearing the roadway, interviewing drivers and witnesses, arranging for medical care if necessary, taking photographs, entering information into a computer and preparing reports.

Provides customer service by answering the telephone, recording and entering information into a computer, responding to requests for information, gathering information to complete police reports and referring callers to agencies and resources.

Recovers located property, enforces parking ordinances, testifying in court, provides training for new personnel, participates in missing person searches and directs traffic.

Minimum Qualifications

Minimum Education Level & Type: High School Diploma or G.E.D.

Minimum Experience Qualifications: No experience

Valid and Unrestricted D - Driver LicenseĀ 

Pre-employment Medical Testing Requirements

Basic Physical

Long Audio Test

Respirator Physical

Hep B Vaccine (follow City of Tucson protocol)

MMR

TB Skin Test

Non-NIDA Drug Test

30 lb Lift Test

Other Information

FLSA Status: Non-Exempt

Occupational Group Code: 34

Occupational Group Description: Police

EEO Job Category Code: E

EEO Job Category Description: Paraprofessionals

Organizational Level: First Level Employee

NCCI: 7720

Bargaining Unit: CWA

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Primary

License Type: Valid and Unrestricted D - DriverĀ 

CDL Endorsements: None

Safety Sensitive: Yes

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 6305; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;