City of Tucson


$17.50-$30.79 Hourly / $36,400.00-$64,043.20 Yearly
Salary Grade: 917

General Description

Supervises custodial personnel in cleaning, sanitizing, and maintaining public facilities and surrounding areas. Inspects work performance, ensures contract compliance and resolves complaints.

Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Performs administrative duties by preparing reports and forms, maintaining and streamlining files and databases, processing time cards and paperwork and reporting maintenance problems.

Promotes customer service by responding to requests for service, investigating and resolving emergencies, complaints and problems. Keeps customers informed, coordinates schedules and outages with customers to minimize inconvenience.

Trains personnel on new equipment and methodology, safety measures, and use of cleaning equipment, chemicals, and techniques.

Coordinates work of outside contractors by meeting with contractors, gathering estimates for services, preparing contracts, establishing specifications, assigning, reviewing and evaluating work, acting as a liaison between contractors, the City and the public, ensuring project completion, inspecting buildings and contract jobs, and authorizing payment.

Orders and acquires materials and supplies, allocates and accounts for cleaning supplies used, and develops and maintains Materials Safety Data Sheets at various locations.

Minimum Qualifications

Minimum Education Level & Type: Associate's Degree

Minimum Experience Qualifications: At least 3 years of supervisory experience as a custodian

Pre-employment Medical Testing Requirements


Unless at General Services:

Hep A Vaccine/Titer

Hep B Vaccine/Titer

Other Information

FLSA Status: Non-Exempt

Occupational Group Code: 33

Occupational Group Description: Custodial

EEO Job Category Code: H

EEO Job Category Description: Service Maintenance

Organizational Level: First Level Supervisor

NCCI: 9014

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Incidental

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 6105; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;