City of Tucson

UTILITY SERVICE TECHNICIAN II (#4042)

$19.97-$34.44 Hourly / $41,537.60-$71,635.20 Yearly
Salary Grade: 104


General Description

This classification is responsible for reading, installing, maintaining, and repairing water meters and Automated Meter Read (A.M.R.)/Automated Meter Infrastructure (A.M.I.) devices for residential, commercial, and industrial customers. Interacts regularly and frequently with customers, responds to inquiries and complaints.

Distinguishing Characteristics

This classification is the second-level in the classification series. This classification is distinguished from the lower level with higher level responsibilities. The incumbent will walk daily a 3-5-mile route in all weather conditions and various terrain within a designated time frame. Occasionally directs helpers, assistants, seasonal employees, interns, volunteers, or temporary employees and may temporarily act in a higher capacity.

Knowledge/Skills/Abilities

Skill in meter services rules, regulations, policies, and operating procedures, including water conservation and identifying sources of high water use

Skill in meter equipment used by the City

Skill in basic mathematics with a focus on water flow and metering

Skill in safe work methods and safety regulations while performing maintenance work

Skill in recordkeeping practices of work performed

Skill in computer applications related to the work with a focus on meter reading, charts & graphs, and word documents

Skill in techniques for dealing with individuals from various socio-economic, ethnic, and cultural backgrounds

Skill in using initiative and independent judgment within established procedural guidelines

Ability to identify and resolve operational, technical, and procedural problems and communicate problems effectively

Ability in preparing clear and concise written reports

Ability in safely operating an assortment of measurement tools and equipment

Ability in using computers, associated software packages, and electronic meter reading equipment

Ability in safely driving a variety of light-duty vehicles

Ability in reading and interpreting manuals, specifications, and troubleshooting metering equipment.

Understanding and following oral and written directions

Ability in estimating necessary materials and equipment to complete assignments

Ability in contributing effectively to the accomplishment of team or work unit goals, objectives, and activities

To follow traffic laws and rules involved in vehicle and equipment operation

Minimum Qualifications

High school diploma or GED and one (1) year of directly related experience.

*Any combination of relevant education and experience may be substituted on a year-for-year basis.

Environment/Working Conditions

Performs physically demanding work under varying weather conditions such as; extreme cold in the winter and extreme heat and humidity in the summer, including wind or rain. Limited visibility conditions, which vary due to unfavorable atmospheric conditions and from sunset to sunrise.

Physical Demand/Levels

Walk (3-5 miles), stand, lift, handle, reach, sit, climb or balance, stoop, kneel, bend, crouch, or crawl; talk and hear

Background Check Requirement

This position requires a background check.

Pre-employment Medical Testing Requirements

Basic Physical

Other Information

FLSA Status: Non-Exempt

Occupational Group Code: 25

Occupational Group Description: Water

EEO Job Category Code:  G E

EO Job Category Description: Skilled Craft Workers

Organizational Level: First Level Employee

NCCI: 7520

Bargaining Unit: AFSCME

Driving Requirements

Driving Level: Primary

License Type: Valid and Unrestricted D - Driver’s License

CDL Endorsements: No

Safety Sensitive (driving requirement): No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 4042; EST: 3/9/2020; REV: 3/9/2020;