$26.57-$45.84 Hourly / $55,265.60-$95,347.20 Yearly
Salary Grade: 107
Knowledge of principles and practices of supervision and personnel administration
Knowledge of department policies and procedures, and City codes and ordinances pertaining to water customer services, account billing, and collection
Knowledge of various computerized systems and software, including the Water Customer Information System (WCIS), water meter reading system (ITRON), Work Field Order system (W.F.O.), word processing, and spread sheets
Knowledge of geography and street locations in the City
Ability to read and interpret fiscal data
Ability to gather pertinent facts and statistics, make thorough analysis, arrive at sound conclusions, and report research findings and recommendations in a clear, complete, and logical form
Ability to analyze and solve problems according to learned department and City policies, regulations, and ordinances
Perform a broad range of supervisory responsibilities over others
Ability to communicate orally with co-workers, customers, clients, or the public in a face-to-face, one-to-one setting or using a telephone
Ability to produce written documents with clearly organized thought using proper English sentence construction, punctuation, and grammar
Ability to work cooperatively with other City employees, various levels of management, and the public, often in stressful situations
Ability to work safely without presenting a direct threat to self or others
Ability to enter data or information into a terminal, PC or other keyboard device
Ability to comprehend and make inferences from written material
Six (6) months post high school and four (4) years of directly related experience.
Positions in Water Customer Service Meter Reading and Service require a Backflow Certification
FLSA Status: Non-Exempt
Occupational Group Code: 25
Occupation Group Description: Water
EEO Job Category Code: G
EEO Job Category Description: Skilled Craft Workers
Organizational Level: First Level Supervisor
NCCI: 7520
Bargaining Unit: No Representation
The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.
Driving Level: Primary
License Type: Valid and Unrestricted D - Driver
CDL Endorsements: None
Safety Sensitive: No