City of Tucson

WATER OPERATIONS SUPERVISOR (#4029)

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$21.20-$35.38 Hourly / $44,096.00-$73,590.40 Yearly
Salary Grade: 919


General Description

Supervises personnel in the routine and emergency operation, repair and support of potable and reclaim water systems and pumping plants. Supervises the inspection and repair of piping, valves and pumping equipment, responds and resolves customer complaints and emergency water situations. Trains and evaluates water operations and maintenance personnel and provides direction and instruction.

Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Supervises groups of employees in a work area by planning, directing and scheduling work assignments and monitoring aging work orders; monitoring, reviewing and approving leave time; conducting performance evaluations; scheduling training on technical and safety issues, monitoring and approving daily computerized employee time cards along with biweekly time sheets; overseeing and assisting with work assignments.

Performs site and plant inspections by evaluating damaged or worn out pumping equipment, system piping and valving; conducting inspections of trenches and open holes at repair sites for City and Tucson Water safety requirements and OSHA regulations; monitoring and resolving pressure problems at plant sites and valve stations; coaching and directing employees in critical repairs; monitoring equipment performance to ensure industry and Tucson Water standards are met; evaluating preventative maintenance reports with visual inspections; inspecting new pumping equipment plants and making recommendations to improve performance; inspecting fire hydrants, valves and equipment to correct and change "as built" drawings; working with contractors and customers on shutdowns and to keep the water system from damage; documenting findings and developing strategies to correct deficiencies and investigating and resolving operational problems and equipment malfunctions.

Interacts with contacts and represents Tucson Water's concerns and resolves project/job specific conflicts by representing Tucson Water concerns in resolving customer and contractor complaints, safety concerns, damage incidents, mayor and council inquiries, OSHA concerns, police and fie department concerns, vendor deficiencies and contractor damage.

Supports Tucson Water sites, projects, repairs and assets by maintaining records and databases, helping to develop and implement policies, procedures and standard operating procedures; ordering and maintaining tools, equipment and supplies, and attending meetings for pre-bids, pre-construction, site meetings and meetings with contractors.

Designs and manages site and construction plans by recommending and assisting in the design of facilities, pumping stations, distribution mains and associated equipment by reviewing plans and sites; reviewing and redlining new construction plans and making changes and recommendations as necessary and attending pre-construction and pre-bid meetings for new construction and purchases. Maintains and manages a computerized maintenance management system by writing work orders, managing employee leave, monitoring labor times, assuring correct asset information, assuring correct work order information for cost accounting purposes, and monitoring materials and equipment for storekeeping purposes.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School

Minimum Experience Qualifications: At  least 4 years of experience in the construction, maintenance, repair, installation, and operation of line shaft turbine and submersible well pumps, including welding, pipefitting, machine work, rigging, and heavy equipment operation or construction, installation, inspection, repair and maintenance of water distribution systems

Special Job Requirements

Arizona Department of Environmental Quality Water Distribution Grade 1 Certification

Arizona Department of Environmental Quality Water Distribution Grade 2 Certification (required within 12 months of hire)

Arizona Department of Environmental Quality Water Treatment Grade 1 Certification (required within 12 months of hire)

Pre-employment Medical Testing Requirements

Basic Physical

75 lb Lift Test

Other Information

FLSA Status: Non-Exempt

Occupational Group Code: 25

Occupation Group Description: Water

EEO Job Category Code: G

EEO Job Category Description: Skilled Craft Workers

Organizational Level: First Level Supervisor

NCCI: 7520

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Primary

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 4029; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;