$15.05-$23.03 Hourly / $31,304.00-$47,902.40 Yearly
Salary Grade: 914
Provides communications support by responding to calls requesting assistance, reporting emergencies and determining the necessary response needed.
Provides customer service by answering phone lines, routing calls according to importance, educating customers regarding City policies, coordinating calls for service, acting as a liaison and attending required meetings.
Receives and transmits radio communications.
Radio-dispatches personnel in response to requests for assistance. Operates computer systems.
Enters data into the computer, maintains records and requests permits, blue stakes, and lane closures.
Minimum Education Level & Type: 6 months post High School
Minimum Experience Qualifications: At least 1 year experience in communications support by responding to field personnel, prioritizing calls and dispatching personnel
FLSA Status: Non-Exempt
Occupational Group Code: 25
Occupational Group Description: Water
EEO Job Category Code: F
EEO Job Category Description: Office and Clerical
Organizational Level: First Level Employee
Bargaining Unit: CWA
The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.
Driving Level: Secondary
License Type: Valid and Unrestricted Class D - Driver
CDL Endorsements: None
Safety Sensitive: No