City of Tucson

CENTER SERVICES ASSISTANT (#3403)

$13.20-$20.37 Hourly / $27,456.00-$42,369.60 Yearly
Salary Grade: 913


General Description

Assists in facilitating comprehensive social, economic, cultural and health services for low and moderate income families, the elderly, youth and neighborhood center area residents.

Essential Functions

Collects and compiles data for reports on services and usage of agencies operating in the center, including day care, health clinics, social and nutritional services, library, adult basic education, youth services, family counseling, and similar agencies and services.

Assists groups in scheduling and setting up equipment for meetings; serves as liaison to groups and committees; responds to requests for information and coordinates programs with agencies operating in the center.

Counsels people in need and assists in resolving crisis situations; provides advice and refers people to appropriate agency for assistance.

Participates in public relations and outreach programs; prepares literature, contacts community residents by phone and in person; enlists volunteers to distribute literature and assist in center programs.

Conducts routine surveillance of facilities, equipment, and supplies; reports deficiencies and maintenance needs; recommends improvements and assists in maintaining facilities and equipment in good condition.

Assists residents in preparing forms and documents; advises on procedures for securing agency assistance, legal advice, and similar matters.

Conducts follow up referrals to determine effectiveness; recommends corrective actions or additional services as necessary to accomplish problem resolution.

Maintains records, prepares correspondence, and attends meetings

Minimum Qualifications

Minimum Education Level & Type: Less than High School

Minimum Experience Qualifications: Under 1 year of experience in facilitating and assisting the public with services

Pre-employment Medical Testing Requirements

None

Other Information

FLSA Status: Non-Exempt

Occupational Group Code: 24

Occupational Group Description: Recreation

EEO Job Category Code: H

EEO Job Category Description: Service Maintenance

Organizational Level: First Level Employee, Occasionally Directs

NCCI: 8810

Bargaining Unit: CWA

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Non-Driving

License Type: None

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 3403; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;