General Description
Provides administrative support to the Office of Professional Standards. Works closely with investigators to provide case support activities to ensure timely investigations and compliance with investigative file requirements.
Distinguishing Characteristics
This is an administrative support position that supports the Office of Professional Standards. Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate's degree, diploma, or equivalent from a college, technical, business, vocational, or correspondence school. This position requires the individual to provide the occasional direction to helpers, assistants, seasonal employees, interns, volunteers, or temporary employees. This position is non-exempt.
Knowledge/Skills/Abilities
Knowledge of local, state, and federal laws pertaining to investigations
Knowledge of local, state, and federal laws pertaining to public records release of information
Knowledge of record keeping practices and procedures
Knowledge of police department procedures (general orders), and terminology
Knowledge of training principles
Knowledge data retrieval and processing methods
Knowledge privacy requirements pertaining to police information
Knowledge of supervision principles Knowledge of modern office practices, procedures and equipment
Strong analytical skills
Database management skills
Excellent interpersonal skills
Excellent written communication skills
Record Management skills
Excellent organizational and prioritization skills
Ability to analyze and interpret confidential police documents
Ability to manage stressful situations with public in a calm and respectful manner
Ability to communicate clearly and concisely, both verbally and through written communication
Ability to analyze requests and information, and determine proper course of action
Ability to recognize needs of various individuals and establish and maintain effective relationships
Ability to maintain highly confidential information
Ability to analyze and make conclusions from various written materials
Minimum Qualifications
Associate degree in related field and three (3) years of directly related experience.
*Any combination of relevant education and experience may be substituted on a year-for-year basis.
Environment/Working Conditions
Rare exposure to dust; no exposure to weather, chemicals, or biological items.
Physical Demand/Levels
Occasional and minor need to bend
Frequent and necessary need to reach
Rare and minor need to squat and kneel
Occasional and minor fine movement
Frequent and necessary firm and simple grasp
Rare and necessary need to hear behind self and from a distance (25ft)
Occasional and minor need to hear in noisy areas
Frequent and necessary need to speak clearly in person and on phone
Necessary and frequent lifting sedentary items to desk height
Occasional and minor lifting light weight items from floor to waist and waist to shoulder heights
Rare and minor need to push/pull light weight items above head and at shoulder height
Occasional and minor need to push/pull light weight at waist height and below
Background Check Requirement
TPD background is required
Pre-employment Medical Testing Requirements
Non-NIDA drug screen
Other Information
Department(s): TPD
FLSA Status: Non-Exempt O
ccupational Group Code: 02
Occupational Group Description: General Administration
EEO Job Category Code: F
EEO Job Category Description: Office and Clerical
Organizational Level: First Level Employee, Occasionally Directs
NCCI: 8810
Bargaining Unit: CWA
Driving Requirements
Driving Level: Incidental
License Type: Valid and Unrestricted Class D – Driver
CDL Endorsements: N/A
Safety Sensitive (driving requirement): No
Job Description Disclaimer
This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.