City of Tucson


$15.32-$25.50 Hourly / $31,865.60-$53,040.00 Yearly
Salary Grade: 916

General Description

Plans, develops, implements and supervises a broad-based public zoo education program to acquaint individuals with wildlife and conservation messages. Involves direct contact with animals used for education programming including birds, small mammals and reptiles.

Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Conducts and organizes public programs, tours, workshops, and instructional sessions to acquaint individuals with wildlife and conservation messages.

Designs, implements, and facilitates zoo public education programs and interpretive stations for Zoo guests.

Oversees volunteer program to include recruiting, managing, evaluating, and recognizing volunteers.

Trains zoo volunteers in guest service, interpretive presentations using artifacts and live animals, and in communicating conservation messages.

Promotes Zoo education programs, mission, and conservation goals. Remains up- to-date with current AZA / zoo trends, practices, and protocols.

Interacts with customers to provide information in response to inquiries about zoo programs and services and to resolve complaints. Provides service to customers by greeting the public, promoting zoo education programs, surveying customer needs, providing resources and information, attending and conducting community meetings and events, responding to requests for information and resolving conflicts.

Manages zoo facility operations by performing opening and closing procedures and securing facilities, handling monies, coordinating special events, promoting classes and programs, ensuring facility cleanliness and safety, supervising facility and equipment use, reporting problems, requesting work orders and setting up rooms for events.

Processes time sheets, maintains and prepares reports and statistics, evaluates programs and designs, writes and prepares newsletters, calendars, flyers and brochures. Completes requisitions, work orders and other documentation maintains and orders supplies and equipment. Directs and oversees logistics and assists with budget preparation and tracking.

Minimum Qualifications

Minimum Education Level & Type: 6 months post High School

Minimum Experience Qualifications: At least 2 years of relevant experience in developing and implementing zoo education programs

Valid and Unrestricted Class D - Driver's License

Special Job Requirements

Cardio-Pulmonary Resuscitation

Pre-employment Medical Testing Requirements

TB Skin Test

Other Information

FLSA Status: Non-Exempt

Occupational Group Code: 23

Occupational Group Description: Zoo

EEO Job Category Code: H

EEO Job Category Description: Service Maintenance

Organizational Level: Coordinator

NCCI: 9102

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Secondary

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 3251; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;