City of Tucson

PARKING SERVICES SUPERVISOR (#2702)

$16.79-$27.86 Hourly / $34,923.20-$57,948.80 Yearly
Salary Grade: 917


General Description

Supervises traffic enforcement agents, parking meter repairers, and customer service personnel, and manages the operation and maintenance of parking facilities and parking programs.

Essential Functions

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Supervises parking facility maintenance by scheduling personnel for parking garage or lot maintenance, surveying parking facilities and providing work orders to personnel, for required maintenance.

Supervises senior traffic control technicians by training, scheduling, keeping agents current regarding any policy changes and providing continuous training.

Supervises the preparation of financial transactions for data entry and the reconciliation of records to computer printouts by daily transactions and statements.

Identifies needs, develops and monitors the budget. Updates operating procedures.

Develops parking programs by researching, resolving concerns, developing additional programs as needed and facilitating with commissions, neighborhoods, and business groups to gather and analyze data.

Oversees and ensures collections and audit of parking meters schedules maintenance, stocks parts and supplies, paints, removes, installs parking meters.

Performs shuttle van maintenance.

Reviews and evaluates barricade information, and reviews civic events for required staffing.

Minimum Qualifications

Minimum Education Level & Type: Associate's Degree

Minimum Experience Qualifications: At least 3 years of experience in large parking facilities and maintenance.

Pre-employment Medical Testing Requirements

None

Other Information

FLSA Status: Non-Exempt

Occupational Group Code: 19

Occupation Group Description: Transportation

EEO Job Category Code: H

EEO Job Category Description: Service Maintenance

Organizational Level: First Level Supervisor

NCCI: 8810

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Secondary

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 2702; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;