City of Tucson

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Serves as the system administrator by monitoring incoming and outgoing call volumes, advising users of possible problems, monitoring system reports, addressing and resolving issues, backing up systems and providing maintenance.

Acts as a liaison with vendors by serving as the contact with vendors, writing specifications, reviewing contracts, monitoring services, meeting with vendors and analyzing the market for new technologies.

Designs systems by consulting with users and analyzing needs, interacting with citizens and personnel, researching available services and technologies and designing work flow systems and reviewing blueprints.

Coordinates billing and inventories by approving charges for services, analyzing vendor bills, ordering and tracking equipment and approving purchases of new equipment and services.

Minimum Education Level & Type: Associate’s Degree

Minimum Experience Qualifications: At least 3 years multi-site communications systems repair, installation, alterations and maintenance

FLSA Status: Exempt

Occupational Group Code: 16

Occupation Group Description: Electronics and Communications

EEO Job Category Code: B

EEO Job Category Description: Professionals

Organizational Level: Superintendent/Manager

NCCI: 8810

Bargaining Unit: No Representation

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Secondary

License Type: Valid and Unrestricted D - Driver

CDL Endorsements: None

Safety Sensitive: No