City of Tucson

COMMUNITY SERVICES MANAGER (#1470)

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$28.21-$48.98 Hourly / $58,676.80-$101,878.40 Yearly
Salary Grade: 817


General Description

Manages Community Services programs and grants. Participates in the development and administration of division budgets.

Essential Functions

Regularly directs or supervises the work of at least two fulltime employees at the supervisor level in the section. Coordinates assigned supervisory personnel and their projects ensuring timely and quality activities for the benefit of the section, division, department, City and the community.

Oversees the planning, implementation, direction and management of all functions and resources of the section to achieve the strategic objectives of the department and the City in an efficient and effective manner.

Assists with the implementation and evaluation of department policies, programs, projects and procedures.

Assists with implementing the department vision through section activities and leads the section to maximum employee productivity and morale through hiring, disciplining, evaluating employee performance, investigating and resolving grievances and other coordinating human resources actions.

Develops and administers the section budget with staff assistance.

Analyzes organization and community needs, analyzes trends, reviews statistics and opportunities, communicates to the department leadership of impending developments.

Develops strategic partnerships and contacts with community representatives, external agencies, and other organizations to develop a sense of relevant issues facing our community and to respond as a representative of the City.

Implements the values of the organization through example and accountabilities.

Ensures that section operations conform with local, state, and federal governmental regulations and other applicable rules and requirements.

Facilitates solutions to problems facing the department.

Maintains technical or professional knowledge through such means as attending seminars, reviewing professional publications, taking classes and participating in developmental activities.

Develops, plans, implements and monitors programs by reviewing data and timelines, assigning appropriate personnel, planning, organizing and monitoring program activities, ensuring compliance with guidelines, timelines, regulations and program performance, conducting program analysis and evaluation, comparing data, locating deficiencies and planning corrective actions.

Directs the grants application process by assisting with writing grant applications and plans, gathering data from external sources, reading regulations to determine the necessary criteria, researching data for statistics and other relevant materials and creating forms.

Assists with program coordination by working with other divisions and departments, government agencies and private and non-profit agencies, conducting meetings and training sessions and analyzing and implementing federal guidelines.

Assures codes and regulations are met.

Resolves public relations problems by ensuring compliance with program requirements, enhancing the image of the City, responding to requests for information, investigating possible violations and representing programs in legal actions.

Manages personnel by meeting with and counseling personnel, conducting disciplinary actions, training personnel, and making salary recommendations.

Conducts meetings and presentations, prepares informational materials, completes reports and maintains databases.

Participates in the development and administration of division budgets by preparing, monitoring and adjusting plans as needed, projecting revenue and expenditures and approving revisions and expenditures.

Assists neighborhood associations with organization efforts, explaining City rules and procedures, requirements for by-laws and equal representation and participation, and rules for producing newsletters.

Facilitates neighborhood association events for cleanup and improvements through the Back-to-Basics program and printing and dissemination of newsletters.

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 3 years of Lead or Supervisory experience in public assistance, property and grant management, and delivering community services.

"Lead" is defined as leading at least one (1) full-time FTE in a work unit.  It does not include leading projects, departments, contractors, interns, etc.

"Supervisory" is defined as having supervised at least one (1) full-time FTE.

Pre-employment Medical Testing Requirements

None

Other Information

FLSA Status: Exempt

Occupational Group Code: 11

Occupational Group Description: Community Services

EEO Job Category Code: B

EEO Job Category Description: Professionals

Organizational Level: Superintendent/Manager

NCCI: 8810

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Incidental

License Type: Valid and Unrestricted D - Driver

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 1470; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;