City of Tucson

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Coordinates and manages Community Services projects, programs and grants by designing projects with the help of other departments and personnel, identifying project needs, identifying existing and potential partners, coordinating the acquisition of resources, scheduling timelines, maintaining records, preparing grant applications, reviewing proposals, developing and monitoring contracts, reviewing work activities and project status, reviewing and authorizing changes, developing and organizing surveys, compiling and analyzing data, reviewing and coordinating the preparation of documents and reports and conducting meetings and workshops.

Manages cases by determining client eligibility, translating English and Spanish as required, assembling bid packages and contracts, identifying and resolving problems, securing funds and resources, coordinating with vendors and outside agencies, maintaining records, processing payments, preparing reports, providing direction and assistance to clients and monitoring applications and waiting lists. Manages public relations by assisting with neighborhood and community events, and providing information to government agencies and the general public.

Administers the financial management system, serves as the computer network administrator, develops newsletters and serves as the webmaster.

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 3 years of experience in managing community service projects  

FLSA Status: Exempt

Occupational Group Code: 11

Occupational Group Description: Community Services

EEO Job Category Code: B

EEO Job Category Description: Professionals

Organizational Level: First Level Supervisor

NCCI: 8810

Bargaining Unit: No Representation

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Incidental

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No