City of Tucson

PCARD PROGRAM MANAGER (#0985)

$23.31-$41.52 Hourly / $48,484.80-$86,361.60 Yearly
Salary Grade: 815


General Description

This position is responsible for management and oversight of the City's pCard program. The position supervises and implements administrative and management functions and activities, including supervision of pCard staff. The position prepares and monitors the program budget, program expansion, program marketing, program policy and procedure implementation and modification, program compliance, extension of program to other agencies outside the City, coordination with companies, the banking institution, City management and overall oversight of a revenue generating program. The position further manages all program reporting, systems management, program analysis, training, oversight, management of program violations including fraud, coordination with City Finance and Audit staff as well as overall program development with Procurement staff.

Essential Functions

Develop and implement strategic direction for the Program based upon industry best practices;

Develop, analyze, implement and monitor program policy and procedure compliance;

Maintain adequate reporting / control measures;

Initiate and coordinate program audits;

Develop cooperative partnerships to enhance revenue;

Develop and implement Program marketing plans (internal and external);

Oversee program support (training, documentation, pCard Liaison group meetings, etc.);

Responsible for coordinating finance / IT / tax / interface issues;

Respond to Program media inquiries;

Responsible for development of program metrics and reporting;

Completes program risk assessment on a regular basis;

Processes requests for cards and accounts, maintenance and monitoring;

Works extensively in bank provided and agency provided systems to manage pCard program, generate queries and reporting, ensuring appropriate review and reconciling of purchases and conducting all system training for other pCard staff;

Identify and leverage benefits for program expansion;

Presents program updates and changes to Mayor & Council and other City executives;

Performs trend and data analysis to identify program growth opportunities;

Responsible for working closely with and providing continued training to the City's procurement contracting staff ensuring continued program growth through new contracting opportunities;

Serves as dispute officer to assist cardholders in dispute resolution with suppliers;

Responsible for compliance to program regulations, manages fraud and other program violations;

Pursues program certification and implementation of industry best practices into program;

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit;

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports;

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance;

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities; -Provides customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors;

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements; -Prepares and monitors budgets by discussing current needs, reviewing and identifying budget cuts, researching and answering questions regarding changes, tracking expenditures, establishing and monitoring cost accounting systems, procuring supplies and equipment, monitoring and preparing projected expenditures and revisions, monitoring purchase requisitions and orders, and preparing required documentation and reports;

Coordinates and monitors contracts by identifying the format for advertising, overseeing request creation, monitoring the selection process, authorizing final requests for contract awards and amendments, authorizing payment, overseeing monthly invoicing and final close out of contract and ensuring contractor performance;

Performs administrative tasks by analyzing and revising systems operations and procedures, coordinating departmental activities, participating in the development of policies, evaluating requests for materials and equipment, and overseeing inventory controls, developing and preparing reports and recommendations, researching and preparing drafts of various documents, maintaining spreadsheets and databases, organizing travel and responding to inquiries;

Provides information to the public by preparing and providing written materials, conducting seminars and training classes, answering questions, attending public meetings and monitoring activities of committees and commissions;

Assists with personnel actions including employee hiring processes, training sessions, identifying, researching, and analyzing employee issues, documenting findings and actions and suggesting resolutions.

Minimum Qualifications

Minimum Education Level & Type: Bachelor’s Degree

Minimum Experience Qualifications: At least 5 years working with pCard programs, procurement, finance, budget, contracts or project management.

Pre-employment Medical Testing Requirements

None

Other Information

FLSA Status: Exempt

Occupational Group Code: 09

Occupation Group Description: Purchasing and Supply

EEO Job Category Code: B

EEO Job Category Description: Professionals

Organizational Level: First Level Supervisor

NCCI: 8810

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Non-Driving

License Type: None

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 0985; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;