City of Tucson


$25.58-$51.73 Hourly / $53,206.40-$107,598.40 Yearly
Salary Grade: 816

General Description

Is a senior level or lead position within the Business Analyst structure. This position leverages the return on enterprise level systems by providing technical support to analyze business processes and technology requirements.

Essential Functions

Serves as technical lead on ERP-level implementations, maintenance, and upgrades.


Analyzes departmental business issues and data challenges, elicits requirements from management and internal customers to develop functional and system configuration specifications utilizing technological solutions.


Develops, tests and implements new systems or modified system enhancements to meet changing requirements.


Performs daily systems duties to include loading data and generating reports, ensuring system applications processed in a timely manner and solves daily production system problems as they occur.


Performs maintenance and makes modifications to reference tables in the ERP-level modules and systems.


Creates complex non-routine queries and maintains a variety of system reports, scripts, workflow, and automated tasks using structured query language and various database management tools .


Advises on system capability, compiles data, and implements data driven decisions and strategies for management.


Troubleshoots end-user, functional and technical problems.


Serves as liaison with Information Technology, departmental staff, and vendors to evaluate, test and support new functionality, developments, and enhancements of ERP-level modules or systems.


Plans and publishes monthly calendars and fiscal year end schedules.


Monitors and approves system security, updates, and maintains system security records and permissions.


Creates procedural documentation and provide training to end-users

Minimum Qualifications

Minimum Education Level & Type: Bachelor's Degree

Minimum Experience Qualifications: At least 5 years of experience in technical support involving ERP or large database systems

Pre-employment Medical Testing Requirements


Other Information

FLSA Status: Exempt

Occupational Group Code: 06 

Occupational Group Description: Data Processing 

EEO Job Category Code: B

EEO Job Category Description: Professionals 

Organizational Level: Senior

NCCI: 8810

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Incidental

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 0857; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;