City of Tucson


$31.27-$59.97 Hourly / $65,041.60-$124,737.60 Yearly
Salary Grade: 818

General Description

Administers the delivery of human resource management services to departments and employees. Develops partnerships with management, departments and employees. Directs human resources staff in the areas of pension and benefits and the administration of all retirement benefits offered to civilian employees.

Essential Functions

Performs the following functions with regular use of independent judgment:

Oversees the administration of the City’s retirement, health insurance and related benefits

Organizes and directs daily operations of a division by performing administrative duties, overseeing programs and projects

Ensure business continuity in day-to-day operations by documenting standard operating procedures

Ensure that operations conform to local, state, and federal governmental regulations and other applicable rules and requirements

Formulates and implements division strategic plans and work activities to coordinate and synchronize with department directions and goals. Implements and evaluates department policies, projects and programs

Oversees the planning, implementation, direction and management of all functions and resources of the division to achieve the strategic objectives of the department and the City in an efficient and effective manner

Analyzes organizational and community needs, analyzes trends, reviews statistics and identifies opportunities, and communicate information to department leadership of impending developments, and accomplishment of actions

Develops strategic partnerships and contacts with community representatives, external agencies, and other organizations to develop a sense of relevant issues facing our community and to respond as a representative of the City

Champions the values of the organization through accountabilities. Facilitates solutions to problems facing the department

Composes and revises human resources policies for department and City-wide employee impact

Maintains professional knowledge through such means as attending seminars, reviewing professional publications and participating in professional organizations

Acts as primary liaison to investment consultants, fund managers, actuary, auditors, custodial bank and legal counsel

Participates in case management and projection activities

Provides direction and administrative guidance to a 7 member board of trustees for the Tucson Supplemental Retirement System (TSRS), which consists of over $700 million in investments

Lead and coordinate all staff support to the Board of Trustees for the defined benefits plan (TSRS) and deferred compensation plan (457)

Oversee the process for establishing annual TSRS contribution rates for both employer and employee

Manage the TSRS plan’s funding policy for long-term sustainability

Coordinate the assembly of the TSRS Comprehensive Annual Financial Report

Manage daily retirement office operations including payroll administration for approximately 3,000 beneficiaries and support for approximately 2,500 active employees

Supervise retirement office staff and maximize employee productivity and morale through hiring, evaluating employee performance, training, managing work flows and setting priorities

Ensuring that a high level of customer service is provided to plan members who interacts with the office by phone, walk-in and by appointment

Assist plan members with retirement planning and counseling through educational outreach through employee orientation and pre-retirement seminars

Provides direction and administrative guidance to a self-insurance Trust Board for applicable benefits that are self-insured

Oversee and build relationships with third-party benefit providers, auditors, brokers, and administrators

Plans and develops long-term strategies for managing employee benefit programs; develops and directs the development of policies and procedures. Evaluates and monitors current benefit programs and the efficiency and effectiveness of service delivery methods and procedures; implements improvements and modifications

Administers and manages the design, development, implementation and the legal compliance of all benefit plans, programs and policies aligned with organizational objectives and goals with governmental regulatory agencies

Develops and administers the division and employee benefits budget with staff assistance; reviews the cost estimates for budget recommendations; reviews budget justifications for modifications to the employee benefit programs. Oversees the monitoring and controlling of expenditures

Minimum Qualifications

Minimum Education Level & Type: Bachelor’s Degree

Minimum Experience Qualifications: At least 5 years of experience in pension, benefits, administration, finance, accounting, actuarial science or closely related field.  At least 4 of the required 5 years in a Supervisory capacity in a related functional area.

"Supervisory" is defined as having supervised at least 1 full-time FTEs.

Pre-employment Medical Testing Requirements


Other Information

FLSA Status: Exempt

Occupational Group Code: 02

Occupation Group Description: General Administration

EEO Job Category Code: A

EEO Job Category Description: Officials and Administrators

Organizational Level: Administrator/Program Director

NCCI: 8810

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Secondary

License Type: Valid and Unrestricted D - Driver

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 0844; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;