City of Tucson


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$25.70-$59.88 Hourly / $53,456.00-$124,550.40 Yearly
Salary Grade: 715

General Description

The System Administrator administers, installs, troubleshoots, and maintains servers, storage, server operating systems, and the City's enterprise e-mail application and hardware. Provides assistance in resolving problems, setting policies, administrative procedures, systems monitoring, and systems documentation. 

Distinguishing Characteristics

This position requires advanced systems support, analytical, and documentation skills to support the business needs of the organization. Systems Administrators frequently interact with stakeholders at all levels of the organization. The Information Technology Department is a 24/7 operation. Incumbents will be required to serve in an on-call status to respond to requests and emergencies occurring after normal business hours.

Essential Functions

Monitors the operation of the City's server infrastructure, hardware, and operating systems, both on and off-premises.

Provides technical support to other team members within the IT Department

Responsible for the maintenance, configuration, and reliable operation of server hardware, operating systems, and virtualization.

Evaluates vendor products for Local Area Network hardware and software and makes recommendations for purchases that are consistent with short and long term Information Technology and City strategy.

Establishes Local Area Network policies, standards, and procedures and ensures adherence to City system security procedures.

Maintains backup procedures, Local Area Network data integrity, and Local Area Network disaster recovery procedures.

Administers the City's enterprise e-mail application, Office 365, its on-going maintenance, user e-mail problem resolution and associated hardware, gateways, and software.


Strong interpersonal skills

Excellent communication Skills

Ability to collaborate with a wide range of stakeholders

Minimum Qualifications

Minimum Education Level & Type: Bachelor’s Degree

Minimum Experience Qualifications: At least 3 years local area network administration

Pre-employment Medical Testing Requirements


Other Information

FLSA Status: Exempt

Occupational Group Code: 06

Occupation Group Description: Data Processing

EEO Job Category Code: B

EEO Job Category Description: Professionals

Organizational Level: First Level Employee

NCCI: 8810

Bargaining Unit: No Representation

Driving Requirements

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Secondary

License Type: Valid and Unrestricted D - Driver

CDL Endorsements: None

Safety Sensitive: No

Job Description Disclaimer

This description is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty. They are intended to describe the general nature and level of work being performed by individuals assigned to this position.

CLASS: 0766; EST: 8/10/2016 12:00:00 PM; REV: 8/10/2016 12:00:00 PM;