City of Tucson

Supervises and coordinates the equivalent of two or more fulltime employees and all assigned work in a unit ensuring timely and quality activities to respond to the needs of the City, community, department, and unit.

Assists with the implementation, evaluation and interpretation of department policies, projects and procedures.

Manages, coordinates, and determines priorities of work load, monitoring levels of resources, establishing time lines, assigning work, monitoring progress, recommending changes and suggestions, writing, reviewing and editing reports prepared by staff, and approving completed projects and reports. Fills in for absent staff and assists with workloads as necessary.

Implements controls for appropriate unit staffing and effectiveness by participating in the recruitment and hiring of employees, making recommendations on employee discipline, and other human resources issues, evaluating and managing employee performance, discussing and identifying personnel issues and facilitating resolutions, promoting positive morale in the unit, ensuring staff is trained appropriately for maximum performance, and providing leadership and guidance.

Contributes to the needs of the community and City by implementing and causing others to implement the organization's values and strategies by leading through example, competency, and accountabilities.

Provides both internal and external customer service by responding to information requests, conducting research, providing solutions to problems, and correcting errors.

Ensures that unit work conforms to local, state, and federal governmental regulations, and other applicable rules and requirements.

Prepares reports including budget reports, databases and other documents by researching and verifying facts, consulting with other agencies, compiling statistics and preparing, submitting and distributing drafts. Prepares and processes payroll by preparing, verifying and submitting time sheets, logging absences and vacation time, collecting leave cards, maintaining personnel files, and distributing paychecks. Resolves problems by correcting errors in databases, answering questions, identifying, investigating, resolving and reporting problems, and discussing complaints.

Performs administrative duties by securing and maintaining records and files, preparing memos, reviewing and establishing policies and procedures, attending meetings and training sessions, participating on committees, ordering and distributing office supplies and updating and maintaining forms/manuals. Monitors MVD, NCIC account access; maintains computer and office inventory and overseeing relegation of items to surplus; overseeing computer software/hardware and working with in-house and vendor IT for upgrades and regular maintenance; monitors Limited English Proficiency, City in-house training and other programs; works with internal and external agencies.

Minimum Education Level & Type: 6 months post High School

Minimum Experience Qualifications: At least 3 years of experience as a Litigation Support Clerk or relevant experience in an attorney office setting

FLSA Status: Non-Exempt

Occupational Group Code: 01

Occupation Group Description: Clerical and Management

EEO Job Category Code: F

EEO Job Category Description: Office and Clerical

Organizational Level: First Level Supervisor

NCCI: 8810

Bargaining Unit: No Representation

The following information pertains to driving requirements for this classification with the City of Tucson. Under "Driving Level" None, Secondary or Primary, refers to the driving responsibility as it relates to the essential functions of the classification. License Type, is just that, the type of Arizona Driving License required for the classification. If the position requires a Commercial Drivers License (CDL), the endorsements will be listed under "Endorsements." Under Safety Sensitive a "Yes" means employees with this classification are subject to pre-employment and random drug testing. License Type A,B,C,D,or M may require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. Exceptions to classification driving requirement's may exist based on position.

Driving Level: Incidental

License Type: Valid and Unrestricted Class D - Driver

CDL Endorsements: None

Safety Sensitive: No