Solid Waste Field Operations Supervisor
Recruitment #240405-380810-001
| Department | Solid Waste |
|---|---|
| Open Date | 4/5/2024 5:00:00 PM |
| Filing Deadline | 4/17/2024 11:59:00 PM |
| Salary | $31.25 - $46.80/hour; $5,416.67 - $8,112.00/month; $65,000.00 - $97,344.00/year |
| Employment Type |
Full-Time
|
| Type of Recruitment | Open |
Introduction
This is highly
responsible supervisory work involving the oversight of solid waste and
recycling, collection and disposal activities.
Nature Of Work
An employee in
this class is responsible for assigning, supervising, and reviewing the work of
others engaged in solid waste and recycling collection and disposal activities.
Work is of considerable difficulty
and involves continuous planning, scheduling and routing assignments of
personnel to ensure work is effectively performed with a major focus on enhancing
the department’s performance and customer experience objectives. An employee in
this class is expected to possess a broad, advanced knowledge of integrated
solid waste systems which must be applied in a varied and complex nature. Under
direction, work involves considerable public contact requiring the exercise of
tact and courtesy to investigate and resolve citizen/customer complaints.
Employees in this class may be required to work on-call, after hours, weekends
and city observed holidays, on a rotating schedule. Considerable initiative and
independent judgment are required in interpreting collection rules and
regulations and in supervising employees. Work
is reviewed while in progress and upon completion through observation,
reports submitted, and results obtained.
Examples of Duties
Supervises and coordinates a
variety of considerably complex refuse collection and disposal activities
involving residential, commercial, and special trash services in designated
areas and districts; assigns, supervises, and reviews daily work activities; route
efficiencies; Implements route audits to identify improvement measures that
include productivity and safety; determines potential gains from re-routing and
recommends route adjustments to the Planner Scheduler.
Initiates route
status operation reports, which include high priority service alert messaging
to communicate delays and other service related changes to affected citizens/customers;
maintains knowledge of code/site requirements as it relates to the placement
and safe servicing of containers; performs site review verifications and
provides recommendations for site plan approval, denial and/or contingency
comments.
Receives/tracks
complaints relative to an assigned area, takes appropriate action and responds
accordingly; responds to citizen/customer concerns and complaints; monitors
field collection and verification of service using advanced technology (i.e.
GPS /AVL); conducts field reviews of work in progress and determines if
assignments are completed properly, timely and in accordance with all applicable
regulations, City and departmental policies or regulatory permits and
requirements.
Assists Program Superintendent
in creating and ensuring a positive, team-oriented environment promoting
maximum morale, productivity, and efficiency. Partners with Program Superintendent
to understand key business objectives and related strategies that drive desired
results. Partners with management to understand the competitive environment and
market dynamics and develops/implements comprehensive business strategies and
plans that support growth objectives.
Trains,
supervises and reviews the work of employees engaged in collection services,
including monitoring data entry and updates in the City’s Utility Management
System; ensures the proper use and care of equipment and application of safety
methods; recommends personnel actions such as employment, promotions, discipline,
reprimands, transfers, demotions, suspension, and dismissals; responds to
employee grievances; completes employee performance evaluations; approves leave
and training requests and minimizes overtime usage.
Coordinates the
assignment of collection vehicles based on job priorities and vehicle and
equipment availability; aids in the process of towing disabled and
malfunctioning vehicles to repair facilities; monitors vehicle status and
availability for re-entering into service; helps identify cases of vehicle
abuse and operator neglect; serves as departmental first responder to
accident/incident sites for investigation and documentation of
accident/incidents; manages the end-of-day check-in process capturing and
communicating key service, safety, and equipment issues; sets and monitors
productivity, service, and safety targets for each route and driver; ensures
drivers comply with physicals, drug or alcohol tests, and training required by
regulatory agencies; reviews and audits documentation related to route
operations on a daily basis (e.g., driver time and attendance, work orders and
VCR books), following-up where appropriate.
Ensures adherence
of preventive and scheduled maintenance of equipment; makes recommendations for
altering preventive maintenance criteria on vehicles; monitor maintenance
schedules to assure sufficient availability of vehicles to cover department
responsibility; recommends equipment and machinery required for efficient operations
and for monitoring inventory level of supplies and materials.
Serves
in an emergency management role as assigned by department director.
Performs
related work as required.
Knowledge, Skills & Abilities
Considerable knowledge of: Methods, materials, techniques, and equipment used in a variety of refuse collection and disposal activities; the city, its geography and street networks; operation and care of vehicles and equipment utilized in solid waste activities; vehicle maintenance scheduling techniques and procedures.
Working
knowledge of: Effective supervisory techniques; occupational hazards and safety
precautions; construction, assembly, and maintenance requirements of
diversified refuse collection vehicles and equipment; materials, supplies,
tools, and equipment stored and/or used in solid waste operations; budget,
clerical and financial record keeping employed in inventory management;
computers and related software, to include field use of a tablet and mobile
devices.
Ability
to: Plan, assign, lead, supervise, and review the work of employees; establish
and maintain effective, ethical working relationships with employees,
officials, and the general public;
understand, interpret, and effectively carry out written and oral instructions;
maintain records and prepare concise oral and written reports using technology
and analytic data to provide metric performance reporting; analyze
the organization’s competitive positions by considering market and industry
trends; analyze existing and potential customers (internal and external)
strengths and weaknesses as compared to competitors.
Minimum Qualifications
Graduation from an accredited high school or
vocational school and five (5) years of progressively responsible experience in
a solid waste operation including one (1) year of supervisory or lead
employee experience; or an
associate's degree in environmental management, physical, natural or biological
science, public or business administration, or a related field and three (3) years of
progressively responsible experience, including one (1) year of supervisory or lead experience.
Licenses or Certifications
Possession of a
valid Florida Commercial driver’s license, Class “B” with Air Brakes. Ability
to obtain NIMS levels 100, 200 and 700 and HAZWOPER and SWANA (Solid Waste
Association of North America- Integrated Solid Waste Management Systems)
certifications within six (6) months of employment.
Examination
Evaluation of education and experience. Drug testing is included in all pre-employment processing.
Comments
During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.
Conclusion
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