Senior Stormwater Operations Team Leader

This is highly responsible supervisory and technical work at the Mobility Department in the stormwater operations unit.

The employee in this class is under the direction of the Stormwater Operations Supervisor and is responsible for assisting with performing a wide variety of assignments. The employee will be responsible for assisting with and ensuring the efficiency, productivity, and effective performance of multiple teams engaged in either Preventive Maintenance, Planned Maintenance, Reactive Maintenance, Construction activities, in Stormwater operations and maintenance and reporting accomplishments to the Stormwater Operations Supervisor in a timely manner. Under direction, the employee will perform tasks of above average difficulty, including the coaching and training of new Utility Technicians Trainees, Utility Technicians 1, 2, and 3’s, monitoring team performance metrics, developing, reviewing, and implementing team plans and goals, coordinating, and directing team activities, monitoring, and evaluating work practices. Tasks are performed with great independence requiring the exercise of considerable initiative and independent judgement. Work is reviewed through frequent meetings, 1 on 1 sessions, and reports submitted. Key responsibilities include but are not limited to first responder to all types of Stormwater emergencies, including all localized street and property flooding, customer complaints, cave-ins, clogged storm drains, broken stormwater infrastructure, etc. This employee will be required and responsible for the reporting of illegal dumping of chemicals and, or waste, in Stormwater infrastructures including ditches, ponds, storm drains, etc. to regulatory agencies, completing required reports. The employee may will be required to work a non-traditional schedule, to include nights or weekends in the event of Stormwater emergencies or other abnormal events as determined by the Stormwater Operations Supervisor.  Work is reviewed through conferences, reports submitted, and results obtained.

Conducts morning team briefings with Team Leaders and attends weekly staff meetings with Leadership team; attends all monthly skills matrix demonstrations; quarterly SCQ round table evaluations among team leaders.

Completes performance evaluations for Team Leaders and perform 120 day, 1 on 1’s to develop effective team members, including providing goals and objectives with subordinate employees.

Develop effective team members to include performance measures, providing goals, and objectives for work teams; coaches and motivates other team members; reinforces and supports the use of business skills, technical skills, while communicating needs and expectations.

Coordinates stormwater maintenance operations emergency operations when such situations arise; maintains communication with key personnel and organizations throughout an emergency condition; provides information to the management team under emergency conditions.

Responsible for all Maintenance team activities during Stormwater Operations Supervisor’s absence.

Knowledge of: emergency response procedures, including localized street and property flooding, known “hot spot” flooding locations, major outfall locations; Stormwater pump station locations and basic operation and functions; stormwater infrastructure design and functionality; illegal dumping agency reporting and processing requirements, creating SOP’s, vehicle and equipment Pre/Post trip inspection reviews, modified duty requirements, various City and Departmental policies and procedures, as well as the ATU agreement; City and Division programs including, Granite viewer, JOBAPS, UKG Workforce Management, Umap, blueprint reading, Tampa Connect, Claims processing, and the Skills Matrix process,

Skill in: managing diversity, advanced communication, including verbal and listening, networking with other departments, municipalities, regulatory agencies, etc., and customer follow-up; budgeting, resource allocation, CIP and long-term planning, performance metrics; regulatory agencies reporting; leadership decision making, conflict resolution, team dynamics, peer assessments, team building, training, coaching, mentoring, employee development, performance evaluations, including performance plans.

Ability to: drive and operate commercial and non-commercial motorized vehicles, operate heavy construction equipment, operate various small power and hand tools, establish and maintain working relationships, flexibility and organization; approach and address issues from a comprehensive viewpoint; provide timely feedback and frequent updates on sensitive projects.

Ability to lift 40-60 lbs., mostly walking, standing and a combination of working indoors and outdoors. Requires some use of computer, typing and viewing a monitor.

Graduation from an accredited high school and five (5) years of progressively responsible experience in stormwater drainage system operations, construction, and maintenance, including three (3) years of experience in supervision or management of large work teams.

Possession of a valid Florida Class A CDL driver’s license with a tanker endorsement; Florida Stormwater Association Level 1 & 2 Stormwater Operator Certification, Advance Maintenance of Traffic certifications, and ICS 300, 400, and 700 certifications.

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

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