Security Administration Technician

This is technical account administration related work.

Employees are responsible for various technical tasks of average difficulty associated with managing network and application accounts for employees, contractors, and vendors. Work performed requires knowledge of security administration practices. Reasonable initiative and independent judgment are required in completing assigned tasks, and meeting time constraints. Employees are expected to review and verify all finished work for accuracy, completeness, and compliance with organizational standards. Position requires proficiency in keyboarding, use of computer equipment and software. Considerable tact and courtesy are required during routine interface with all City departments, vendors, and numerous application system owners. Work is reviewed while in progress and upon completion through discussions and reports submitted.

Provision, modify, and deactivate user accounts and groups across various systems and applications.

Working knowledge of: municipal organization, programs and policies, computer applications including Microsoft Office, user permission and access control administration, administration of directory, identity and email access systems.

Ability to: effectively prioritize and execute tasks. Monitor automated systems and take corrective action when required. Good written, oral, and interpersonal communication skills. Self-motivated and directed. Keen attention to detail.

Skill in: use of standard office equipment and computers.

Mostly sedentary, indoors, requires extended use of computer, typing and viewing monitor.

Graduation from an accredited college or university with a Bachelor’s degree with appropriate computer related coursework and six (6) months experience working with personal computers, basic networking, or technical customer support.

Possession of a valid Florida driver's license may be required.

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

Employees may be required to work rotating shifts, including nights, weekends, holidays, and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

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