CSD Standards and Practices Specialist

This is highly responsible administrative work in the Construction Services Division. Maintains the quality management system in furtherance of departmental accreditation and other state and local standards and practices. Bargaining unit position.

Employees in this class are responsible for performing tasks of more than average difficulty in analyzing complex business problems and assessing how automated systems can be implemented to solve them, formulating objectives for the scope of business systems. Other responsibilities include data processing and collection, project and policy support. Documentation of enterprise-wide application software and processes, including return on investment, business cases, gap analysis, and business requirements documentation. Utilizes division metrics to create positive policy and procedural suggestions. The employee will work on process improvements and propose policy changes and utilize metrics to for business process changes as needed. The exercise of reasonable initiative and independent judgment is required in the interpretation of permitting requirements and regulations. Work is performed under general supervision in dealing with problems and technically demanding questions and is reviewed through reports, observation and spot checking of documents processed.

Builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintains high levels of work and productivity by generating innovative solutions to work situations.

Knowledge of: standard office practices and procedures; administrative skills; Microsoft Office applications; basic building construction; business English, spelling, and punctuation to prepare documents, compose letters, etc.

Mostly sedentary, indoors, occasional field work; requires extended use of computer, typing and viewing a monitor.

Graduation from an accredited high school or GED with five (5) years of progressively responsible administrative and technical experience, or an equivalent combination of training and experience.

Possession of a valid driver’s license is required.

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

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