Benefits and Wellness Supervisor

The employee in this class is responsible for high level technical work of considerable difficulty in coordinating employee benefits and wellness programs and in making sound financial/analytical decisions as to methods for improving results. The employee provides supervisory support in the program areas of group health, dental, vision, disability and life insurance, flexible spending accounts (FSA), wellness and other programs as assigned. Under direction of the Benefits Manager, implements changes in benefit related areas to financially benefit the city, employees and/or retirees. Considerable initiative and independent judgment are required in measuring program requirements and in designing, implementing, and monitoring new programs. Continued rethinking of goals and techniques is essential, as is interaction with management. Work is reviewed through conferences, reports submitted, and results achieved.

Supervises a team focused upon providing optimal results, while keeping within budgetary constraints, for employee benefits and wellness operations.

Monitors information provided and decisions made by support staff to ensure accurate and consistent application of benefit plan provisions.

Reviews and approves benefit and wellness program invoices.

Facilitates necessary training for benefits and wellness staff.

Assists the Benefits Manager in aligning vendor resources and wellness initiatives to produce maximum improvement in member health status and control of plan costs.

Coordinates the municipal health insurance plan to include interacting with outside professionals; attends seminars, conferences, and other professional meetings in order to obtain information on new programs and ideas which might be applicable to city government.

Serves as a primary liaison with benefit plan account management personnel ensuring that the City is provided vendor resources and support which provide benefit to participants and effectively manage cost.

Has primary responsibility for managing City staff in open enrollment activities including communications, information meetings, vendor resources, website presence and member questions or inquiries.  Researches and analyzes highly technical information which is presented in mathematical/statistical format; prepares periodic reports of progress to the Benefits Manager.

Provides direction to staff, consultant(s) and broker(s) in the areas of group and individual employee benefit programs and wellness programs.; Participates in preparation of requests for proposals and bid packages as required to contract for benefit or wellness related services.

Conducts training workshops, seminars and other events related to the benefits and wellness programs.

Performs related work as required.

Considerable knowledge of: self-insurance and third-party administration of group health and life insurance programs; benefit plan provisions; federal and other laws or mandates governing the insurance field.

Working knowledge of: effective supervisory techniques; statistical and financial analysis methods; proper procedures, techniques, and formats for preparation of requests for proposals and bid packages.

Some knowledge of: computer systems and their application to the area of employee benefits and wellness.

Ability to: analyze and understand highly technical information in mathematical/ statistical format; perform financial analyses and prepare sound recommendations; prepare and present reports in a clear, effective manner orally and/or in writing; measure benefit program needs against costs; design, implement, and monitor new benefits/wellness programs.

Graduation from an accredited college or university with a bachelor’s degree in insurance, human resources, finance or a related field and three (3) years of experience in all facets of the insurance business, preferably including design and installation of a program for group health or life; or an associate's degree in insurance, finance or a related field and five (5) years of experience in all facets of the insurance business, preferably including design and installation of a program for group health or life.

A minimum of five (5) years of substantially similar experience in a not-for-profit or government entity and lead or supervisory experience with a master's degree in insurance, human resources, finance is preferred.

Possession of a valid Florida driver's license required.

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.