Part-time 30 Hours
Recruitment #190208-001100-002
Open Date | 11/11/2019 12:00:00 PM |
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Filing Deadline | 11/19/2019 11:59:00 PM |
Salary | $13.14 - $18.75/hour; $2,277.60 - $3,250.00/month; $27,331.20 - $39,000.00/year |
Type of Recruitment | Open |
Please read this entire job posting as it contains vital information in relation to the position.
The position of Customer Service Clerk I is a part-time (30-hours) position that is seeking applicants with open availability, customer service and cash handling experience and the ability to operate a city owned vehicle, as necessary.
Performs cashiering tasks for municipal parking garages: calculates payment due based upon entry time recorded on ticket, exit time, and rate schedule; receives payments for use of facilities; records time and payment on cash register; counts cash received, deposits in register, calculates and gives appropriate change; at end of shift, counts money from cash register and prepares work sheet recording receipts; researches cash on imbalances by comparing tickets to receipts to locate errors.
Collects money from parking meters: unlocks meters and empties cash into strongbox; sorts and counts money; completes deposit slips and puts money in bags for transport to bank.
Collects money for parking on city property during such outdoor events as football games: receives payments and distributes tickets; directs vehicles to parking spaces to ensure orderly and efficient use of facilities.
Receives on-the-job training for higher level cashier positions; participates in processing varied, complex cash transactions; receives training and participates in the operation of an on-line, computerized cash register; learns and utilizes various codes to apply payments received to appropriate department and consumer accounts through direct data entry on cash register.
Meets the public; directs visitors; answers the telephone; provides non-technical information and explains established, well-defined rules, policies and procedures.
Operates, cleans and performs minor maintenance on various machinery and equipment such as cash registers and ticket dispensers; performs minor maintenance such as sweeping and picking up trash to keep work areas and garages clean.
Operates a typewriter or computer to prepare correspondence or maintain records.
Operates radio or digital paging system as required.
Performs related work as required.
Some knowledge of: the practice and procedures of cashiering.
Ability to: receive cash, record payments, and calculate and give change with speed and accuracy; perform routine mathematical calculations with speed and accuracy; count money with speed and accuracy; understand and follow oral and written instructions; establish and maintain effective working relationships with other employees and the general public; work outdoors, often in inclement weather, standing for long periods of time.
Ability to learn: rules, regulations, procedures, and functions of the area to which assigned; the methods and techniques of preparing routine reports of cash receipts.
Ability to acquire skill in: the operation, care and minor maintenance of various machinery and equipment such as cash registers and ticket dispensers.
Written Test (Time Limit: 1- hour).
A pre-employment test is required for all applicants considered eligible per the posted minimum qualifications. Following submission of your application, you will receive email notification of your eligibility status within three (3) business days. Applicants who meet minimum eligibility requirements will be provided test registration information. If you do not receive an eligibility status update within three (3) business days, contact Employment Services at 813-274-8911 for further assistance.
If you need an accommodation in accordance with the Americans with Disabilities Act, contact the Employment Services Office to schedule testing and request the needed accommodation.