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Neighborhood Team Leader

Recruitment #181206-999995-007

Introduction

This is highly responsible work in supervising code enforcement and maintenance of parkways, medians and related ground.

Nature Of Work

Employees in this class, under general direction, perform demanding and sometimes hazardous work in exercising supervision over a designated geographical area of the City and assigned inspectional officers providing code enforcement related health, safety and welfare functions, zoning enforcement, rental certification program enforcement, sign enforcement or administrative and related support activities. Additionally, they are responsible for planning, organizing, coordinating, and supervising grounds maintenance, cleanliness and sanitation activities for parkways, medians, vacant lots, and related grounds and structures. Work is of considerable difficulty and requires the exercise of extensive initiative and independent judgment. Participates as member of the senior team in the formulation, implementation, and direction of broad policies and programs. Work is reviewed through staff conferences, oral and written reports, and results achieved.

Examples of Duties

Supervises a designated enforcement area with personnel performing systematic patrol inspections and responding to calls for services regarding hazardous and unsafe situations, protecting life and property, enforcing environmental codes, property maintenance codes, zoning codes, and sign codes; supervises a code enforcement area and programs with personnel assigned to various specialty areas as systematic inspections, condemnations, criminal code court, municipal code court, zoning and vendor enforcement, sign enforcement and environmental public nuisance enforcement; analyzes and interprets staffing efficiency and effectiveness; responds to critical incidents that occur, conducting field activities as needed.

Directs staff and/or contractors responsible for working in coordination with related city departments and other resources, to ensure that the streets, sidewalks, alleys, rights-of-way, parks, parking lots, vacant lots, and other areas of the city are clean, free of litter and debris; is responsible for receiving and acting on requests, complaints and suggestions for improving the city’s aesthetics and cleanliness; develops short- and long-range strategies and partnerships for keeping the district clean and appealing to tourists, visitors and patrons. Assists with the relocation process for citizens when emergency conditions warrant immediate removal from their home.

Conducts periodic checks of assigned district; reviews work while in progress and upon completion to ensure conformance with standards; inspects areas to ascertain needs and note for future inclusion in work schedules; serves as liaison with representatives of other city departments and community groups to arrange support and cooperation for programs and events in assigned area. Determines needs and directs and participates in training and career development of staff; formulates recommendations as appropriate; prepares activity reports; develops tactical plans to combat public nuisance problems and appraises the techniques used to determine their effectiveness.

Plans, assigns, supervises, and reviews work of subordinates; completes evaluations; reviews and approves training, leave and other requests; administers discipline when required; serves as a respondent in the grievance process. Ensures that proper safety practices are followed; ensures that daily equipment checks are completed and that equipment is utilized properly; coordinates preventative and other maintenance needs for equipment.

Attends meetings; reports on operations and makes recommendations relating to policy, procedure, discipline, and programs; conducts briefings with direct reports to review personnel assignments and performance, implementation of policies and procedures, training and operational procedures; participates in the budget process, identifying personnel, operational and capital improvement needs. Performs extensive computer research, maintains knowledge of current code requirements, legal aspects of code enforcement and State laws. Attends neighborhood civic association and other meetings as a senior code enforcement representative to foster positive community relations, speaks to civic and other organizations on code issues, participates in special events such as neighborhood clean-ups and neighborhood watch events.

Initiates investigation of citizen complains relating code issues, providing a response or plan to address the issue; initiates review of cases of apparent or alleged misconduct of assigned personnel; reviews complaints for assigned personnel and recommends appropriate action. Reviews site plans for code compliance; prepares reports and correspondence; manages area budget and works processes. Performs related work as required.

Knowledge, Skills & Abilities

Extensive knowledge of: principles and practices of modern code enforcement administration, organization, methods, and tactics; federal and state laws and regulations relating to job duties (e.g. relevant State Statutes), including rules relating to right-of-entry, condemnation, demolition of structures, and impoundment of private property and vehicles; safeguards afforded to individuals by the Constitution and federal and state laws.

Considerable knowledge of: modern supervisory practices and procedures; modern developments, current literature, and sources of information relating to code enforcement in general, code department operating rules, regulations and policies, and City policies; practices, methods, techniques, equipment, and materials applicable to grounds maintenance; occupational hazards and applicable safety precautions.

Working knowledge of: planning and scheduling techniques; effective techniques for coordinating with public and private groups to develop partnerships; labor relations, contract administration and grievance procedures.

Ability to: write and speak clearly and succinctly in a variety of communication settings; prepare administrative and technical reports; plan, assign, direct, and coordinate the work of professional, para-professional, and clerical employees in a manner that promotes full performance; establish and maintain effective working relationships with City officials, directors, managers, and other employees, contractors, the media, and the general public; refine procedures; blend people into teams when needed and foster open dialogue and participation; set clear objectives and measures and monitor process, progress and results; lead and motivate. Skill in: the use and care of standard code enforcement equipment and computers use of work management/scheduling software.

Minimum Qualifications

Graduation from an accredited college or university with a associate’s degree in criminal justice, business or a related field and three (3) years of progressively responsible code enforcement, grounds or facilities maintenance, or related experience preferably including supervisory or lead responsibility; or, high school diploma and five (5) years of progressively responsible code enforcement, grounds or facilities maintenance, or related experience preferably including supervisory or lead responsibility.

Licenses or Certifications

Possession of: a certification as a State of Florida Code Enforcement Officer or the ability to obtain within eighteen (18) months; a valid Florida driver’s license.

Conclusion

During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.