City of Tampa

Neighborhood Affairs Liaison (#768120) 019

$17.62-$25.02 Hourly / $3,054.13-$4,336.80 Monthly / $36,649.60-$52,041.60 Yearly


This is community relations work serving as liaison between the assigned police department district and the citizens and community organizations that reside within that district.  Bargaining unit position.

Nature Of Work

Employees in this class perform work of average difficulty under the general supervision of a Police Major in a Uniform District. Employees may be assigned to one of two shifts comprising forty (40) hour per week, which might include weekends and holidays. General duties involve investigating complaints, conducting presentations, writing reports, and providing assistance to the public. Employees must exercise some initiative and independent judgment when developing programs and resolving/referring complaints. Work is reviewed through reports submitted, conferences, and observation of results accomplished.

Examples of Duties

Investigates complaints concerning Elderly Affairs offenses within the assigned district; acts on referrals from officers, government agencies, and the community to refer elderly citizens to the appropriate social service agency for assistance; schedules and publicly announces programs in relation to Elderly Affairs and documents the programs presented, to include the location and number of persons contacted.

Assists in organizing crime prevention groups in residential and business areas targeted for certain geographical locations within the district and maintains liaison with these and other interested community groups; acts as liaison between community organizations and division personnel; assists in the formation of new community groups once the group has met established requirements.

 Becomes acquainted with the citizens residing and working in neighborhoods throughout the district in an effort to gain awareness of their crime and public safety concerns; forwards information gathered from citizens on crime and crime trends for action.

Plans and develops programs to educate citizens in the district on how to prevent crime and how to prevent them from becoming the victim of a crime; conducts crime prevention presentations within communities in the assigned district; informs citizens on how to report crime and other activities, behaviors and information that the police should be made aware of.

Plans and develops strategies to encourage citizens to secure and identify their personal property in order to reduce the likelihood of theft or increase the likelihood of recovery in the event of theft.

Maintains statistical information with regard to presentations, contacts with citizens, elderly affairs investigations, meetings attended, and any other information deemed appropriate by the supervisor; prepares and submits monthly crime prevention activity report; prepares and submits quarterly Community Assessment report which describes current community concerns, potential problems involving law enforcement activities within the community , recommended solutions to concerns and problems, and action(s) taken.

Makes referrals to Code Enforcement and other entities when necessary.

Participates in meetings to obtain updates on citywide events, new programs, neighborhood watch information, etc.

Performs related work as required.

Knowledge, Skills & Abilities

Working knowledge of: the departments, functions, and services available within TPD and the city to provide accurate and timely information and referrals to citizens.

Ability to: learn and interpret pertinent laws, statutes, ordinances, and standard operating procedures necessary to perform the job; establish and maintain effective relations with the public, community organizations, and co-workers; speak and communicate effectively; prepare accurate, complete, and grammatically correct reports; understand and follow oral and written instructions; render appropriate decisions regarding the necessary course of action in cases; learn and satisfactorily perform various administrative, information, and, investigative tasks; operate office equipment; operate a city vehicle, when necessary.

Minimum Qualifications

Graduation from an accredited high school preferably with six (6) months in office work experience; or an equivalent combination of training and experience.

Licenses or Certifications

Possession of a valid Florida driver’s license required.


Employees may be required to work rotating shifts, including nights, weekends, holidays and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.

CLASS: 768120; EST: 8/14/2013; REV: 3/1/2021;