City of Tampa

Police FCIC/NCIC Specialist (#768055) 026

$28.76-$40.92 Hourly / $4,985.07-$7,092.80 Monthly / $59,820.80-$85,113.60 Yearly

Introduction

This is work performing a variety of specialized administrative, informational and research tasks within the Police Department (TPD). Bargaining unit position.

Nature Of Work

Employees in this class perform work of average difficulty under the general supervision of a supervisor in the assigned unit and deal with highly confidential and sensitive information involving access to the Florida Crime Information Center (FCIC) and National Crime Information Center (NCIC). Employees must exercise some initiative and independent judgment. Work is reviewed through records maintained, observation of services rendered, and periodic evaluation of work performance and independent judgment when deciding the appropriate means for handling calls from citizens and walk-ins. Work is reviewed through reports submitted, conferences, and observation of results accomplished.

Examples of Duties

Verifies accuracy and compliance with state and federal guidelines of entries, modifications, and validations in state and national computer systems 

Receives, sends and documents emergency and non-emergency information to all law enforcement agencies. Makes corrections to the database and completes a supplemental police report detailing the corrections or additions made to the original report. 

Enters, modifies and validates data according to national and internal requirements. 

Communicates with and provides information to external law enforcement agencies regarding the status of stolen property, wanted/missing persons, and other related police matters. 

Searches various databases in an attempt to contact the complainant or victim due to incorrect or invalid contact information; completes a supplemental report documenting their efforts and corrections; enter, modify, supplement, and cancel criminal history information in the Florida Crime Information Computer (FCIC) National Crime Information Computer (NCIC) databases and notify law enforcement agencies or departments of actions taken as appropriate and timely audits of computer entries, extensive research and latent investigations that are performed precisely and promptly. 

Respond to telephone, electronic, or teletype criminal history information requests from federal, state, and local law enforcement agencies and departments related to warrants, vehicle registrations, missing persons, stolen vehicles/property, guns, license plates, boats aircraft, immigration status, injunctions, protection orders, and unidentified persons. 

Coordinate and respond to state audits of the department's entries into the FCIC/NCIC system. 

Perform other related duties as required.

Knowledge, Skills & Abilities

Considerable knowledge of: research and analytical techniques in the extraction and presentation of crime data. 
Working knowledge of English grammar, punctuation, and spelling; with effective communication techniques. 

Some knowledge of: federal, state, and county laws, ordinances, and regulations governing the dissemination of criminal information; law enforcement terminology; practices used to receive and assess calls for assistance; records management system standard operating procedures; general office policies, procedures, and practices; agency policies, procedures, and guidelines; audio communications equipment operation. Skills in typing with minimal errors; using various computer software programs. 

Ability to: follow established procedures; communicate effectively, both orally and in writing; handle confidential information; collect, organize, and evaluate data and to develop logical conclusions; sort, retrieve, and file material using alphabetic, numeric, and chronologic systems; operate a personal computer, peripheral equipment and assigned software; maintain work related records and prepare reports; use a computer and related software; learn and interpret pertinent laws, statutes, ordinances, and standard operating procedures necessary to perform the job; prepare accurate, complete and grammatically correct police reports.

Physical Requirements

Mobility— mostly sedentary, indoors, occasional standing and walking; 
Lifting/Carrying—occasional 20 pounds or less; 
Dexterity — frequent handling, reaching, grasping, overhead reaching and use of hands; 
Hearing/Talking — frequent hearing and speaking normal speech and speaking loudly over equipment noise and/or occasional hearing/talking on a radio; 
Visual — frequent use of good overall vision, at normal or corrected to normal acuity; frequent use of depth perception and peripheral vision; occasional reading and close-up work; very frequent use of computer, attention to detail, transcription/proofreading; 
Environmental — frequent indoors; 
Emotional/Psychological — frequent concentration and working independently.

Minimum Qualifications

Graduation from high school or possession of a GED certificate; and two (2) years experience as a TPD Police Validation Specialist or Public Safety Telecommunicator II.

Licenses or Certifications

Possession of a valid Florida driver’s license required. Must be certified as a FCIC/NCIC E-Agent Operator (Full Access) in the State of Florida.

Examination

Evaluation of education and experience. Drug testing is included in all pre-employment processing.

Comments

Employees may be required to work rotating shifts, including nights, weekends, holidays, and overtime as needed. During periods when the Mayor issues an emergency declaration for the City of Tampa, all employees may be required to work in preparation, response or recovery activities related to the stated emergency.
CLASS: 768055; REV: 3/17/2026;